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August 2024 by Charlie Graham
I got a screw in my tire in the way to work, 25 mile commute, and needed to get it fixed before driving home and stopped here and they got me taken care of. It was quick and the price was very reasonable. Glad to know I found a place close to work to stop and get a tire fixed so I can get home safe.
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May 2024 by Curtis Steve
My recent visit to Tire Outlet left me with mixed feelings. On one hand, the majority of the staff provided excellent service, displaying professionalism and expertise in assisting with my tire needs. However, one unfortunate encounter with a tire engineer tainted an otherwise positive experience.
Despite being African American customers, my companions and I expected to receive the same level of respect and attention as any other patron. Regrettably, one tire engineer failed to uphold this standard. His demeanor was dismissive and bordered on disrespectful, making us feel undervalued solely based on our race. This behavior was unacceptable and tarnished an otherwise pleasant interaction.
Despite this unfortunate incident, I must commend the rest of the team at Tire Outlet for their exceptional service. From helping us select the right tire to efficiently completing the installation process, the majority of the staff displayed professionalism and courtesy throughout our visit.
In conclusion, while I rate Tire Outlet four out of five stars for the quality of their service and products, it is imperative that they address instances of unprofessional behavior among their staff. Every customer, regardless of race or background, deserves to be treated with dignity and respect.
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March 2024 by Daisy Reno
I was wanting some scallops and crab cakes. They didn't have them but what I did get was amazing. I will definitely go back and I recommend them.
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January 2024 by Kenneth Green
Jimmy an Kay an the rest of there Crew are good an kind hearted people that would help an do anything they could to take care or your vehicles an the bad reviews are probably from used tires that could be solved by a simple phone call if it was a mistake by anyone there!!!
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September 2023 by Jeffrey Ray
the only ones around that had the tires on hand that I needed.
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September 2023 by Lisa Taylor
Great people!
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September 2023 by Terry Williams
Good service
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September 2023 by Rob Lenoir
Great deal on almost new tires!
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August 2023 by Jennifer Bailey
I would not ever recommend this place to anyone ever. I have spent three different days having to take my truck to this place. I originally only took my truck to have 2 valve stems replaced. Supposed to be simple right. Wrong I took their suggestions and replaced 2 of my tires on my truck. In the end cost me around $150.00. The first day I left there they had knocked a balancer off one of the tires they replaced the valve stem in. So I could even run 65 mph because it would bounce so bad. The second day I took it back gave them a chance to fix their mistake. Trusted that they did what it took to fix what they messed up. But when I left it was still bouncing just as bad when I took it back. The third time I took it back because of the bouncing and the fact that they left 2 lug nuts loose on the front tire and they didn't put enough air in either one of them on the front of my truck. They only had 30psi in them. They were supposed to have 45psi in them. I only realized this after I drove my truck all the way to Decatur, Georgia. Trusting that they people had done their jobs correctly. I honestly don't want to think of what could have happened if God wasn't looking out for me on my trip out of town. Because both of my front tires could have blown out or totally came completely off because of low air and loose lug nuts. So instead of having all matching tires when I took my truck to them in the first place. I now have 4 different kinds of tires and none of them match. And 1 mub grip tire. Not to mention it is still bouncing and not balanced correctly. And again they left lug nuts loose on one of my front tires. I am so displeased with this place. I don't usually leave any kind of review on the places I have been. But this is absolutely ridiculous.
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August 2023 by Joe
We bought a tire from them, and the next morning it was flat. Most places would have told us it was our problem. We didn't have a good spare. They came to our house in Gardendale an hour after we called. They took the tire off, drove all the way back to pinson to fix it, then brought the tire back and put it on for us in less than two hours. They even put air in our spare tire for us before they left. If it had not been for them we would still be stranded. We will definitely be using them in the future, and would recommend them to anyone.
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August 2023 by Ayden Pope
They put a used tire on last night but when I woke up it was flat. They told me to bring it back and they would fix it so I called roadside assistance thru my insurance and they sent a man out but he said my lugs were stripped and he couldn't get the tire off. I called Scott's back and, I kid you not, within 3 hours they came to my home in Gardendale, tried to put my spare on (lugs were fine- they got it off by hand but the roadside guy couldn't get it with a drill) realized my spare was flat so they took my tire BACK to the shop in pinson, fixed the tire... AND brought it back and put it back on my car. FOR ABSOLUTELY NO ADDITIONAL CHARGE!!! We tipped what we could and they definitely earned some life-long customers and I would recommend them to anyone I can. Thank you guys so much!
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June 2023 by Silvio David Tapia
Convenient, reasonable pricing, helpful and friendly. Nice folks.
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June 2023 by Darnell Evans
Recently employed there,Great location and good people work associates help me enhance my already skillful trades and knowledge.
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April 2023 by Kathy Crane
I stand by my 5 star review from 4 years ago. Took another car in for new tires today and I give them another 5 stars. Libby is so helpful and friendly, Brandon got the work done, friendly and quick with the work. If you haven’t checked out Scott’s prices you might be paying too much. Great service, good prices and quality work.
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January 2023 by Ryan Trader
Got a deal on used tires and installation was quick.
