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“Gave the customer the benefit of the doubt and warrantied a drained battery with no questions asked. This was the solution to my problem. Great customer service. Great team. Thanks much!”
“Tim !!!!! The store manager is the best !!!! I had an emergency come up after my brothers graduation and him and another young man definitely educated me on how to go about changing my alternator belt . I was stressed out! Thankyou so much …. I wouldn’t go to any other oreily .”
“Had to get Battery for Remote Key Chain.. 1st time in, came out wrong size, 2nd time in Friendly exchange and all is Well.. Good to go and good for another year if it makes it..”
“Oreillys is Gardendale is the best parts house in Alabama, especially for commercial accounts! They had my parts ready in no time, and were very communicative. And they were right! I also found out this location is the largest one in Alabama and is the main hub for the state, so if any location in Alabama is going to have what you need, it will be this one. This place is HUGE!”
“The staff at O'Reilly Auto Parts were kind and helpful as we dropped in for some emergency repairs. They expedited the part we needed from a nearby store, saving us a lot of hassle and time. Thanks !”
“Customer service was AMAZING this morning- the very helpful young lady helped me with a tail light issue and was very pleasant and understanding- i recommend this location 100%”
“Batteries Plus had best price on a 4D tractor battery and in stock. Purchased online with curbside pickup.
I never touched core battery or new battery thanks to Mr. Smith.
He quickly had core charge added back to my card and had me gone.
Thanks guys!”
“My alert on panel lit up - your keyless remote is low. Went and shared my problem. The clerk
immediately replied your battery needs to be replaced . Battery, two in package. He invited me to bring my extra remote in later, and he would put the extra battery in. ** Great customer service. Thanks ?”
“Management was awesome this morning! I came in to get an axel and brakes for my vehicle a 2014 Chevy Equinox and was meet with so much grace. Thank you to the two guys that assisted.”
“I went in for a return. A 4 way tire tool I'd just bought broke my first time using it. I wouldnt recommend buting one of these from O'Reily's but employees are great!”
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“Thank you so much to Brandon Foster! He was the kindest and most helpful today. Oh Reily’s is blessed to have you as their employee. Such a sweet sweet soul in such a young man!”