Piggly Wiggly Phenix City is a clean and spacious grocery store known for its wide selection of southern ingredients and seasonings. Many customers appreciate the well-stocked shelves and neat appearance of the store, which makes it a go-to for those seeking unique items not found in larger chain stores. However, some shoppers find the layout a bit disorganized, making it challenging to locate specific products. While the store generally has friendly staff, many reviews highlight a consistent issue with customer service at the checkout. Cashiers often do not greet customers or respond to thanks, which detracts from the overall shopping experience. Despite this, the store remains popular among locals for its good selection and cleanliness. Some customers note that prices can be higher than competitors, prompting them to shop primarily during sales. Overall, Piggly Wiggly Phenix City is viewed as a solid choice for grocery needs, especially for those looking for southern flavors, but improvements in customer service would enhance the experience.