“I have an account here...usually use the automated tellers. Most services are automated. Any interaction with a human is quick. I do notice that none of the personnel is personable...and if I ever walk in and see someone smile, I would think I was in the wrong place. They have their laptops and beyond the necessary "May I help you" nothing. Anyway, they are efficient so that's something. Anything else not so much.?”
“Amazing customer service at this branch. The ladies here make you feel like family. I moved to another state and will keep this branch/bank forever because of them. Thanks ladies!!”
“I've never had a problem while banking with Kinetic. I wish you could add more than the noted amount to the Christmas fund, but other than that they are good for business and banking . Thanks Kinetic”
8:30AM - 4:30PM
1044 15th St, Columbus“Over the years, I have taken out a few loans to finance cars. The loan process has always been super easy. The loan officer is always quick to respond to any questions that I might have. I have had nothing but good experiences with this branch.”
2:30 - 5PM 9AM - 1:30PM
6579 Eckel St, Fort Benning“Such a joy to visit this NFCU location. You are always greeted warmly as you enter. The customer service agents are friendly and very helpful. I wish there was a branch closer so I could enjoy the service more frequently.”
“I have always received the best service, but Kelsey in Leesburg/Albany,GA raised the bar even higher by being so sweet and kind. I recently went through a series of unfortunate things and she handled my situation with such great care (like it was her own personal problem). I would recommend banking here if you are needing a banking home. Thanks for making me feel valued.”