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February 2024 by Benito “Coach Cody” Alejandro
Friendly folks, they just get confused on payments at times. Just communicate with them and you’ll be good. And the appliances are great, you won’t have a problem.
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October 2023 by Reeko Young
If I could give them Zero stars I most definitely would, The manager is loud and unprofessional. While I'm having a discussion with him regarding my account, He talking all loud where other customers basically hearing him talking about my personal business.. I have two items from them now but, after it's paid off I'll never deal with Aarons rental again! This store is Inept at best and I wouldn't recommend anyone dealing with them ever
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May 2023 by Rosaland Durham
Ask for Robert he will get u right
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March 2023 by Toni Michelle
A bit high priced for used furniture. Buy right out in cash.
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August 2022 by xbox one
Never had a issue paid stuff off for more great place
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July 2022 by Raymond Wadkins
I think I have the best Aaron's Phenix city Alabama such awesome customer service and always great pricing and a wide variety of products to choose from keep up the great work
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February 2022 by Keynan Ford
Some lady that goes by the name of “ Jas “ I think her name is Jasmine C. She was very helpful and polite. Thank you so much for the help. Definitely will be back soon after my home renovations.
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February 2022 by Jacqueline Posey
Been Bussiness with Aaron’s for years! Never let Me Down.Love their product’s.
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January 2022 by Ramona Billger
Robert was very helpful and very accommodating to my needs. Definitely will reccomend to others.
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March 2021 by Tommy Dixon
They never let me down!
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March 2021 by Jaszs Red
I came into the store on veterans parkway the end of February I place the order of a full bedroom set washer and dryer a 75 in TV plus a stand for the TV and with the experience I rate their customer service at a negative zero from the store manager to all the assistance I must say this is the most terrible customer service I have ever received in my life. The store manager himself submitted the order for my bedroom set I requested to have a left and right to nightstands the store manager told me at the time of checkout that everything that I requested was submitted and will be on the truck on that Monday coming. It has been almost 3 weeks now and week by week parts and parts of my order will come I understand it's covid-19 but I was charged full price for a bedroom set with all the parts was not delivered to my residence even from the delivery guys delivering my washer and dryer to my house first as I requested the hoses on the washing machine was not connected properly so I came home from doing a short-term storerun to water all over my kitchen and my laundry room just water everywhere my neighbor called my phone to come home to check on my house what a disaster I came home to the TV and the Stan let the TV goes on is in great condition I just don't like the way I was treated or handled by the phone or the management I will not refer this earrings to anybody I request to speak to the district manager several times nobody seems to have contact of a higher management to give the customer the store in Phoenix City told me to type a email and I am doing so I'm heartbroken
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June 2020 by Vee Bee
Mike at this location, has one of the poorest attitudes toward customers, and lacks the very interpersonal skills required to provide excellent customer service. By far, he shouldn’t be working with the general public with such a negative disposition as such...It’s a bad smear for the Aaron’s brand as a whole.
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April 2020 by Robin Holladay
I've been a customer of Aaron's at this location for over a decade. I wouldn't trade locations for any reasons. I've always had fabulous service. Will continue to purchase from this store.
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March 2020 by Audrey Johnson
I had a delivery for my toddler son’s bed and they call me 10 minutes before it was supposed to be delivered. The excuse was that it was raining and for anyone who stays in Phenix city you know it rains everyday! The manager is awful and the delivery drivers are lazy and smart mouth! However the manager delivered my stuff personally and for that it’s the only reason they get this rating the manager is a really good guys and I appreciate it!
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March 2020 by Ashley Kelley
Poor service!!! Not very nice people
