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“I have been banking with the Pell City branch of Valley National Bank for a few years now and am quite happy with the services rendered from all the staff. They are always polite and eager to help, providing a friendly and familial experience every encounter.”
9AM - 5PM
2203 1st Ave N, Pell City
Banks
“Let's see where to start at.?
Every bank has some issues at a point and time.No bank ? is exempt from that issue.
I have read the reviews that are online about this particular branch.
Some are very,very old .
I am going to speak on my experience at this branch.
1.I do believe that (THOMAS THOMPSON) IS A OUTSTANDING BRANCH MANAGER!! A+++??
He is very professional,kind, caring,and listens to the customer.He is not rude at all.So,in saying that.In my opinion,he is very professional in his line of work.
2.The (LOAN) personnel is also a very nice person.He does his job very well.
Knows how to talk to the customer.
He carry his self very well.Professional employee.A++++ ??
3.The employees that work at the Drive thru window are very nice as well.
Very quick doing their job.
Some may talk to you a little.Some don't.☺️?
But in fairness,they are very great at doing their jobs.A+++ ?
This includes inside the branch as well .
To sum this up.I like this branch.
If I have missed recognizing someone,I probably didn't want to say anything about that person.Im very truthful.???
Great bank!!!?
Great employees!!???
A little advice.
Just because you see someone come into the bank with work clothes on,or gym clothes on, doesn't mean that they are a (nobody).
You never know who that person is.
They could be of (IMPORTANCE).?
Be kind to all people.??
☺️☺️☺️”
“Mr. Youngblood was so nice and helpful with me and my son. He took his time answering questions that we had. He saw that I had opened a new account on line for my son and recommended the proper account for students. He even provided uplifting and encouraging words to my son. Best bank experience I have ever received. Highly recommend you to visit Regions bank in Pell City and ask for Mr. Youngblood for your financial needs.”
8:30AM - 5PM
800 Martin St S, Pell City
Banks
“No problems with service. Good bank to bank at. The only issue is on the website for Saturday. It says they open at 8:00 a.m. but are closed till 8:30. Someone needs to update their website”
“After being with Wells Fargo for several years I will not be disrespected by a teller. When the bank makes an error and admits to it an employee of that financial institution has no right to display a negative or hostile attitude. That is why as of 4 October 2012 my wife and I are switching to PNC Bank Pell City.”
8:30AM - 5PM
1920 Martin St S, Pell City
Banks
7:30AM - 5PM
509 US-231, Pell City
Banks
Banks
Banks
Banks
Banks
“The Coosa Pines branch in Vincent is honestly the best credit union I have ever dealt with in my life. Kendra and her staff treat their customers like family. I have been there since they opened in Vincent. I used to drive by every day going to and from work until I retired and they are still my branch of choice even though I drive by the Pell City branch to get to them. If I could give these ladies a hundred stars I would do it in a heartbeat! They are definitely worth the drive.”