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May 2023 by Lou P.
I have Summers Classics furniture, which I purchased in 2012 at a major store in Kansas City HALLS at 40% off end of the summer sale- floor model sale. It is beautiful to this day. It will last forever. The cushions are unbelievable quality, in addition I purchased the same line Provance at an estate sale and paid to have it delivered to my vacation home in Puerto Rico and the furniture survived on the top of my house -outside with 36 inch zip ties to the balusters through Hurricane Maria at the 145 mile per hr cyclonic wind for 7 hr pounding with all its force and sand blasting. Took roof off the neighboring guest house and my SC was perfect. However, I will say after reading these reviews, I will not be going to the Pellamoutlet I can just shop online or wait to for a sale at my local stores. ( Especially since I don't need any. Ha) I've always regretted I've never been able to time the tent sale to my schedule, but I'm going to quit longing for a personal visit. Thank you for the reviews.
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March 2023 by Adira Dixie
Beautiful outdoor furniture. Even the outlet sale is very expensive but it is very nice stuff.
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February 2023 by The Marcus R.
This place is tucked neatly off the road. While there is a lot of choices I was hoping for outlet prices. The cost of outdoor furniture prices are shocking to most and it will be here as well. It is well built but it is more than interior furniture surely. $12,000 for a large sectional, c'mon guys! They sell the cushions separately! Crazy! That is a huge turnoff to nearly everyone. Once you convinced yourself to overspend they wallop you with another $2,000-$5,000 in cushions! And delivery, and taxes, and fabric protector, and warranty. It seems to never end honestly. Worst part is this is their rejects. They have stains, scrapes, are dusty dirty etc. I thought we were headed there to buy 3-4 outdoor sitting sets (avg $7,000 each with side tables) and 2 sets of outdoor dining sets (avg $4-6k each). Sorry, but I refuse to drop $53,287.00 on that. Pure insanity. The 3 stars because the staff were super nice, friendly and helpful. The place is large with good selection and yes the quality is there but just not at that price. I feel I could travel to Europe find a really cool set, have it shipped here for what I would pay at the OUTLET store! I won't step foot in their retail locations. Made that mistake once years ago. I gave them another shot and their prices failed me once again. Too many other places in bigger cities I can buy from and have shipped. Amazon, Alibaba or Atlanta here I come!
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October 2022 by Thomas G
Good prices on what is very upscale furniture.
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July 2022 by Cale Andrews
The people in the office were very nice but the people in the warehouse that would not help us load were very rude
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June 2022 by A Cole
Great experience on quality furniture! The staff have been a pleasure to work with (specifically Jeff but all have been great). Both Gabby and Summer Classic lines have items available.
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January 2022 by Amy M.
worst place I've ever shopped. Do not waste time going here. The employees are not helpful and Plain rude. !
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December 2021 by Jean H.
Zero Starts! Paid almost $10k for a sofa that was 'in stock' this was June 2, it is now December 16!!! Outrageous!!!!! I was told last month that the sofa got delivered from Alabama to Seattle by mistake when im only 5 hours away in Lousiana!!! I begged for expedited shipping ... It has now been a month since then and I was just told today that my sofa arrived to New Orleans without cushions!!! Not sure I can wait another 6 months!!! Not worth the wait. I'm calling my credit card company!!!
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November 2021 by Stephen Collins
Great staff. Very patient with us. Superb experience.
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October 2021 by Maggie P.
Very happy with the service we've received at the summer classics out. We purchased a outdoor table at half price and it was delivered damaged. The delivery team and sales person had the problem solved before I even noticed. They ordered me a brand new table and it still arrived but my outdoor party date. I really appreciated the attention even when shopping at such a discount.
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August 2020 by Marie Treubig Prine
The clearance outlet has quite a variety of higher-end patio and home furniture for highly discounted prices if you take it as is (60% if you buy there or 50% if you order it from the outlet). All sales final in clearance outlet but you can save thousands from retail. Well worth it if you want a really nice, durable set at a fraction of the price. Some items are the same as sold on super expensive sites. Staff very helpful and friendly. Highly recommended.
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May 2020 by Dana M.
Don't waste your time going to this store. I'm am stunned that people put up with the horrendous attitudes of the people who work here. I made the mistake of going shortly after the covid 19Reopening. They should fire everyone who was working on this store on Mother's Day. I would not spend a dime in this store full of junk. There is so much competition now and it's crazy toOverspend only furniture that's been sitting outside for months if not years.
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October 2019 by Leslie J.
Ordered $7500 worth of furniture; arrived weeks after it was promised - a partial shipment. THE FURNITURE HAS TO BE PUT TOGETHER! We were never told we would have to put the furniture together - and at this price it is reasonable to expect the furniture to be set up. Now have to hire someone to put it together but we have to wait for the rest of the order to arrive. We made a big mistake purchasing from this company.
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September 2019 by Kathy Lane
Purchased a sofa, ottoman and 2 chairs in the Soho collection during the August sale and just love it! Frieda was great and the warehouse staff was awesome with pick up. Will definitely return!
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May 2019 by Shedrick Flowers
This is much better than buying furniture blindly online. Great deals on quality outdoor furniture can be found here.
