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August 2023 by Joshua Wyatt
The owner and everyone went above and beyond to help us out. Good place to go.
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August 2023 by Holly Loper
Best customer service ever! Prices are great!
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January 2022 by Merelee R.
I bought a tire with warranty in 2021 for the life of the tire with this store. My tire blew out and the older man working there (who claimed to be the manager....he wasn't) told me he wouldn't honor the warranty without the paper receipt. I told him he should be able to look it up in his system that I bought it there. He said he could (and did) and verified the information but they had gotten a new system and they lost some information and the serial number would've been on the paper receipt and they wouldn't honor it without that. He then lectured me about not having the receipt but told me to bring the car in and he would work with me. When I did, he just repeated what he said over the phone. A second employee came out and said "it's common fuckin' sense lady to keep the receipt." I asked the "manager" if he was going to let his employees cuss at me and he said "he didn't cuss at you." I told him it wasn't my fault they got a new system and they can no longer see the information they needed for them that they can typically see. He said it wasn't his fault I lost the receipt. A woman who said SHE WAS ACTUALLY THE MANAGER came out of the store and told me to get off the property. She did this in my face UNMASKED (I was masked). Then said I wasn't allowed back there. I said "you don't even know what is going on. Your employees are cussing at me." She said "no they aren't." I said "You haven't even been out here with us. How do you know?" She said told me to get off the property or she would call the police. Total scam. Goodyear will not honor anything this store tells you they will. The customer service number they give to call...Goodyear. Goodyear flat out told me they tell customers that so they don't have to deal with it. CONARTISTS.
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January 2022 by Merelee Robinson
Bought a tire with warranty in 2021 and brought the tire in to be replaced after it busted. I was told they got a new system and couldn’t typically look up the receipt but without that they wouldn’t honor the warranty. They said they could see I bought all of my tires there and then the newest one with the warranty but because the serial number was on that paper and their system lost it…they wouldn’t honor it. I didn’t have the receipt and the oldest man (assistant manager
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May 2021 by Belinda Peoples
These guys and lady are hard working people. They do what it takes to make sure the customers are satisfied. Great personality, friendly, Professional, knowledgeable, and takes pride in the work that is displayed. It tells a lot about management. Thank You!
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March 2021 by Darin Henderson
very helpful explained in Detail!
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March 2021 by twnica newton
Always professional and kind. I've been a customer for over 20 years.
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November 2020 by Lan Lupe Lòpez
Idler arm destroyed because they did not take time to make sure vehicle is safe it is a 4x4 that has a tow package and carries a family very unprofessional.Lugs not tightened correctly cost me a ton of cash just now. They also take down reviews can’t find my other one.
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June 2020 by T Walker
Their service was the best. I was run off the road a few hours earlier in the day by a wreckless driver and damaged my tire. I was looking to get it fixed and was pressed against closing time. I arrived and the manager and workers assisted me by repairing my tire. It brought tears to my eyes upon leaving because you rarely find nice people anymore. I greatly appreciated their generous service.
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March 2020 by Scott Lokey
Friendly and courteous staff!!Head mechanic worked with me on pricing for new brakes and rotors! Much appreciated
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December 2019 by Judson Colburn
Prices were fair, service was excellent.
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November 2019 by Michele Hayes
Excellent service as always! We've been taking all our cars here for years. Paula, Jim, Rick the entire staff are a wonderful.
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November 2019 by Mike Kuhlmann
They do tire fills with Nitrogen.
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July 2019 by James Davis
Was passing through Birmingham when the truck developed a vibration. The staff was wonderful. Told me the problems and the time it would take to fix it. Both were very reasonable and they completed the repairs inside the time given. They even offered to take us to lunch as we were going to be there for several hours.
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July 2019 by Amber Butler
This the worst place for customer service and care. The female manager in there had 0 compassion for anyone and very rude and offensive clearly in her eyes the customer is never right but she certainly is. I wouldn’t sent my daughters power wheels there to even get touched the other staff was very professional and kind but she has given me the worst customer service I have ever experienced in my life and they will NEVER get my business again and I wouldn’t recommend anyone ever using them for anything on your car.
