Sleep Inn Pelham Oak Mountain offers a mixed experience for guests. The rooms have some issues, with complaints about unpleasant odors, hard beds, and outdated decor. However, the hotel is generally clean and well-maintained, with a delicious and well-stocked breakfast area. The staff is consistently praised for their friendliness and efficiency, even during busy periods with multiple events. The hotel's location provides good walkability to nearby dining and shopping options, and guests feel safe and secure. Overall, the Sleep Inn Pelham Oak Mountain provides a reasonably priced and comfortable stay, with the breakfast being a standout feature.
On May 4/25, I stayed at the Sleep Inn, which was the worst experience I have had. The customer service was terrible. It was impossible to get my room cleaned, and I discovered roaches by my nightstand. The water also would not get hot in the shower. After I complained to the front desk, they did nothing.
May 2026
A no frills hotel. The room was clean and the front desk service was friendly. It's not the Ritz-Carlton but if you need somewhere to get some rest then this will absolutely work!
May 2026
Remodeled and clean, staff was very friendly and the breakfast was great. They have cappuccino and that's rare. Well I've been in hundreds of hotels and this is the first.
