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January 2024 by Olivia S.
I am all about plants and this HD always has a great selection and amazing employees. They're always willing to help answer questions and if they don't they find someone who does! This location also has great houseplant selections during the spring and summer months so much sure to check them out then!
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December 2023 by Mariah W.
Visiting my parents and was helping with some projects. I am so thankful for Marcus, he was really helpful with getting my project and even helped me take my stuff to my car.
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February 2023 by C Hudson
I go to this Home Depot a lot. I like to go to the Pro Desk. Not because I’m a pro, I’m barely an amateur. But Mike with the big gray beard that works there is a pro. He knows where I can find what I need to get stuff done. I’ve had projects that include plumbing, electrical, gardening, lumber, and drywall. I’ve never had anything but a good experience there.
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August 2022 by Paul M.
It started out with a leaky toilet and ended with a total bathroom update. Home Depot was where we ended up finding a lot of what we needed. And the items we had to order came in pretty quickly and in good shape. Seem to have a mix of employees who know what they're doing and know all their stuff and some you're better off with trial and error picking your own supplies. Some are new, so hopefully that learning curve won't be too bad because they seem like nice enough guys. Not that they didn't want to help, just didn't have the experience yet. Not the easiest location to get into and out of during heavy traffic times, but the location is conveniently, centrally located to serve a lot of people, and parking lot itself is good. It's just located at a busy intersection.
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June 2022 by Clint Green
I would not buy appliances from Home Depot. I have had a delivery scheduled 3 times and have yet to receive my appliances. I have spent over 4 hours talking to various people but no one can say why the appliances haven’t made it to my home. GE says they are at the warehouse. Home Depot says their stock #s show that are in stock. Frustrating to say the least.
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November 2021 by Wilda Stevens Lunsford
On November 18, 2021, I purchased 4 rolled bales of pine straw at the Pelham store and paid $42 before tax. This was one of the biggest ripoffs Ever. The bales were very loosely bundled and those 4 bales could easily have been rolled into a single bale. If you need pine straw, do not go to Home Depot. Go to Luckie’s in Vestavia. You might pay more but you will get a lot more pine straw. Larry Lunsford Helena
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October 2021 by Rachael C Darby
I placed an order for same-day delivery on Monday 10/4/2021. I am okay with the $35 delivery fee for same-day delivery, but to not receive part of my order was not cool. I called and had an unpleasant experience with the first person I talked to. I was then handed to another associate who told me to come and get them! I paid $35 for delivery! I send an email to the manager and got no response. I am a very unhappy customer. I do not recommend purchasing from this Home Depot. If you do, you may not get all of your order!
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September 2021 by Mary B.
I ordered a new Clopay garage door from Home Depot. It took a few months to receive it but it was well worth the wait! Charles Uttera and his team were the chosen installer. They did a spectacular job and the door is absolutely beautiful. I hope Home Depot gives this company most of their planned installs. Friendly, knowledgeable and clean. I am thrilled.
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September 2021 by Cindy Ott Moravitz
just had a stove delivered yesterday. best service ever. both installers wore mask. clean up after themselves.
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April 2021 by Sherle B.
Yesterday my husband and I went to your store there in Pelham. We were looking for 6ft corrugated galvanized roofing panels which you have on your website. We looked in the back but we only found 8ft. We looked for help but no one was eager to help us, finally we found someone who would talk to us and he said the store did not have them in stock. He did not ask if he could order for us, he just said we could go online to order or try Marvin's in Calera. Which by the way they do not carry. Today I called your store and was passed around for over 20 minutes. Finally a woman answered and I told her what I needed and she said, that is a special order, let me find someone to help you. No one ever picked up. What a horrible bunch of employees you have there. All I want is to order something that you have on your website. I tried to order in your website but it is not in stock so that is why I need someone's help. I am just so frustrated that I think I will just post this on Facebook and let everybody know not to use your location!
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February 2021 by Kayla Hamlin Evans
We rented a machine from Home Depot , but it was broke, it would work for about 30 seconds then cut off. we took it back to the store to exchange it for a working machine. We were told that they would give us more time since the machine was useless.
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September 2020 by Jessica P.
Nancy in the door department was so friendly and efficient. I came to buy and front door and storm door. I had already had someone come out and measure the door. Thankfully it wasn't too busy. She was so patient with us in making our decision. She gave us advice on what door had better insulation. Will definitely be back.
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October 2019 by Darlene Patterson Hancock
Julian was our DIH teacher last night. He had 4 people sign up (our group) but 14 showed up! He was great in helping all of us! Wonderful sense of humor and an all around great guy. Would definitely recommend working with him again. Ladies, sign up for the workshop!!
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July 2019 by Jeremy Shepherd
I went to home depot to pick up some Air filters with my child yesturday (7-24-19) while I was getting those I looked over and saw that they had the NEST thermostat for $169.00 and they had a promotion that if you bought a NEST then they would give you a Google Home mini for free. So I figured it was such a great deal I couldn't pass it up. So I took pictures of everything and went up to the front to get the product. At first they were being very nice but then they came bac...