-
November 2023 by Mandy Newell
I have bought 3 vehicles from Enterprise. Prices and sales associates are great. The only thing I was disappointed in this last time was that my oil was needing to be changed just about right away and they did not do this. Other than that, they are great!
-
November 2023 by Brett Cole
Just made my second purchase from these guys, and both times I have had a wonderful buying experience! Was not pressured at all which was a giant relief after the experience I received from other dealerships that tried to push what I didn't want on me.Professional and courteous staff addressed all my concerns and made sure that I was happy with my purchase. When the time comes for me to get another one, I'll be going to these guys.
-
October 2023 by Maria Cortes
I recently had the pleasure of visiting Enterprise Car Sales in Pelham,AL and was fortunate enough to have JimMyriah assist me during my shopping experience. I must say, her exceptional service and expertise made a significant impact on my overall satisfaction.Right from the moment I walked into the store, JimMyriah greeted me with a warm and friendly smile. She truly went above and beyond to ensure that I had a positive experience. Not only did she listen attentively to my needs, but she also took the time to understand my preferences and requirements.JimMyriah’s extensive knowledge of the products and her willingness to share valuable insights made it easy for me to make an informed decision. She patiently answered all my questions and explained the features and benefits of each product I was interested in. Her expertise and attention to detail were truly impressive.What impressed me the most about JimMyriah was her genuine passion for customer satisfaction. She didn't just focus on making a sale; instead, she provided personalized recommendations based on my specific needs. I never felt pressured or rushed into making a decision, which made my shopping experience enjoyable and stress-free.Overall, JimMyriah’s professionalism, expertise, and friendly demeanor made my visit to Enterprise Car Sales truly outstanding. I highly recommend seeking out JimMyriah’s assistance if you're looking for an exceptional sales experience. Thank you, JimMyriah for your exceptional service!
-
October 2023 by Ryan Gentry
ARMADA BABY- We had a great experience with Derrick and Lisa. We definitely recommend dealing with Enterprise Car Sales- Birmingham, AL. Derrick and Lisa had the car delivered from NC, the car was in excellent condition when it arrived in Birmingham. All negations were done over the phone. When we arrived from MS, we drove the car and signed the paperwork, in an hour we was leaving. Thank you again, Derrick and Lisa for an AWESOME experience!! Go check them out!
-
October 2023 by J. Ross Whisenant
This was the first car lot we visited and might be the only car lot we buy from in the future! Right from the start our sales rep (Angie) made us feel welcomed and cared about as we discussed our needs, budget, and wants. She took care of us throughout the entire process and walked us through step-by-step. The most difficult part was that there were too many great options that it was hard to choose! Nevertheless Angie led us through to the end with a car we love and a price under our budget!Furthermore the entire staff went well above and beyond in many different ways that really helped us through a complicated process. The best advice I can give when shopping for a car is to check here first!
-
October 2023 by Charlene Coburn
Excellent! Very pleasant experience. Felt comfortable and at ease. Felt like I was working with honest, good people and got a fair deal on my Nissan Altima. Probably would not have added the protection package ($3400 that incl a service contract, windshield and tire/wheel damage, and LoJack theft deterrent ) to the deal since now I will be paying interest to be getting it (7.8% vs 6.48 @ my Credit Union). But I'll manage it.
-
September 2023 by Angela Renee Peeple
My sales person Angalea Washington was great. She was courteous, knowledgeable and extremely helpful. She listened to everything and got me what I wanted and needed. The rest of the staff were very friendly. I strongly recommend the Enterprise Car Sales in Pelham as a place to go when looking for a used car. Great job. I am very pleased and very happy with my new car.
-
September 2023 by Veronica McBride Ward
Purchase the vehicle but unable to drive it. It is at the repair shop at Chevrolet dealership in Huntsville, AL. They are working on it due to the many mechanical issues that occur on my way home after purchasing it. I notified the sales associate who then notified the manager. I'm currently in a rental until the newly purchased vehicle is fixed. I love the quick action of the team at Enterprise Car Sales regarding this ordeal.They paid for both the rental and repair of my new purchased vehicle. This makes the second car I purchased from Enterprise Car Sales and the first time I experienced mechanical issues from their cars. This ordeal will not stop me from purchasing another vehicle through Enterprise Car Sales in the future.Veronica McBride Ward
-
August 2023 by Dean Isdell
The process was fine except the proof of insurance requirement. If I have insurance I'm covered for 14 days. It delayed my purchase 24 hours. I also did not get floor mats and I was promised them.
-
July 2023 by Jennifer Howell
I had the best car buying experience because of Lisa Whitehead and Shaun Allen! They both went above and beyond to make sure I got the best car for my needs. They both were professional, kind, and patient. Lisa truly cares about her customers. If you need a new car, I’d recommend going to Enterprise and asking for Lisa. You will be glad you did!
-
July 2023 by Alexandria Thomas
Angie was awesome helping me and my mom find a car. She made us feel very welcome and was quick and thorough on finding me a car. Best customer service I ever had. I give her 5/5 stars.
-
June 2023 by Melody Douglas
I appreciate and loved the service which was provided for me at Enterprise Car Sales. The entire staff was very friendly and professional in making sure your visit was awesome. From management all the way to the sales professionals they provided quality service to me in purchasing my new vehicle with them. The salesperson who helped me was Angie she's an awesome sales rep whose kindness and dedication was completely genuine as she put in the time to get me in my new vehicle. I will definitely recommend Enterprise Car Sales to everyone I know. Thank's for being an outstanding team.
-
June 2023 by John H.
Several months ago, I initiated purchase of a specific Lexus; live in Fla. & the car was in a Minneapolis suburb so I paid the approx. $1400 to have it transferred. It arrived quickly (6 days, think?) but no title; "needs title & title card", my local sales rep was told, although none of us knew what a "title card" might be. Delay upon delay; Minneapolis was uncommunicative while "my" car sat across town, unavailable. Next, was told Enterprise Regional (I think; no comms, remember?) had to fwd the Minn. title to my Enterprise in Florida.. Another delay: now the lien had to be cleared in Minn. before title became available. (Yes, the car seems to have been on their website before Enterprise actually owned it.) It took just at an entire month for me to complete a simple purchase (no financing, etc.).About two weeks into this, I bumped up my complaints to Enterprise Corporate; not only was nothing happening (outside my local rep), he was unable to get straight answers from Minneapolis. Other than an initial email response, Corporate did virtually nothing to resolve the situation. No phone call to investigate, no email w/a contact point, no contact w/me. Just silence. I suspect Corporate kissed off the complaint to Regional as their problem) then never bothered to monitor. I am stunned by my experience because this is the third car I've purchased through Enterprise Car Sales & I've had nothing but good occur in the past. I've recommended this program to others on numerous occasions. And both my first-line (local) contacts were quite good here in Florida: Justin & Marissa. (Two were necessary because Justin took a week of scheduled vacation during the "sale", returning to find the it still pending.)During this entire episode, higher management has been appallingly absent; doubt I missed an attempted contact -- I'd been awaiting a reply -- but after multiple complaints to Corporate (phone & email), the last reply I could find was a "customer service" post around April 24 saying a manager would be in touch as soon as possible. (Writing this mid-June.)Enterprise has been a good company. They offer the customer quality cars. & policies worthy of note so if you find a local car, they're a valid consideration. But my experience w/Corporate & Regional (plus Minneapolis) has been that there are some empty seats, incompetent people, or some just plain don't care. And please note that, as a prior satisfied customer of multiple transactions, none of these remarks would have been published if one single responsible person in authority had stepped up & acted.
-
May 2023 by Brittney Ann
I highly recommend this dealership! Angalea Washington (Angie) made it so easy and comfortable to purchase my car. The whole staff treated me like family. If you are looking for a vehicle I highly recommend you to go to Enterprise Car Sales and ask for Angie!
-
May 2023 by Ladonis Wheeler
Lisa whitehead sold me my dream car. She search for it high and low. I’m glad she found the right price range and vehicle that I really wanted. Thank so much enterprise and Lisa.
