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December 2023 by Dave E.
Have most anything you need there.Update 12/14/23Yep, still a great place. Had everything I needed today.
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November 2023 by Rebecca Jinright
Barbara needs to learn customer service skills. Hang up the phone and having an attitude is not management quality in my opinion.
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October 2023 by N T
Customer service is good. However, they fall short on restocking, supply and prices. Further, they don't cut anything (wood). I'd rather go their, but I just can't find many items .
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October 2023 by John Hart
Customer service is good. However, they fall short on restocking, supply and prices. Further, they don't cut anything (wood). I'd rather go their, but I just can't find many items .
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August 2023 by John Jimmerson
If you’re into getting accused of stealing or being a thief just go here to Marvin’s in Ozark, AL. They’ll talk about you on their little radios/walkie-talkies, and they’ll follow you around the store the entire time even until you leave. If I could rate this place a zero I would. I’m gonna tell everyone I know to never spend their hard earned money here.
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July 2023 by Raven Siple
Their employee literally screamed at my fiance and tried to deny him a return because he wouldn't tell him why he needed to return it an item. Finally after back and forth of just some of the worst behavior from the cashier and their supposed supervisor they gave him a refund after threatening him. After a complaint was made over the phone we were told the distract manager would be in touch to get all the information regarding the incident. That was a month ago and still haven't heard anything from the district manager. Obviously the district manager approves of that behavior. Would recommend going to Townsend or another marvins location somewhere else before ever going to the ozark marvins location.
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July 2023 by Timothy Chad Murphy
Good selection for a local hardware store very friendly staff
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May 2023 by Troy R
Customer service doesn't exist here. I went in for multiple items, I couldn't find the first 2 items after wandering around 10 minutes, I was passed multiple times by an associate clearly on a mission, another was helping someone, but no one acknowledged me until I left and the cashier said have a nice day, I went online and ordered my thousands of dollars in items elsewhere and won't be back for the many more things I still need for a huge remodeling project.
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May 2023 by Bishop870
Good selection of products but not everything. Several of the staff could benefit from being better informed on items and what they are. Example: I'm looking for a reamer. Employee: uh... what's it used for? Yes, not everyone is familiar with tools and what they are; which is why training would be recommended.All in all, it is a really great store and is very convenient. Four stars only because better training for employees could be helpful.
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December 2022 by Lauren Watson
Mrs. Barbara is amazing. She helped us so much. ❤️
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December 2022 by Mark Hughes
Pleasant, went in and got what I needed got out fast.
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October 2022 by Bobby Hunter
Wonderful store and staff, they are always helpful. The staff knows where there products are and what they do!
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September 2022 by Brodie Bragg Willam
Hardware store in ozark that's open to 7pm. That alone deserves 4 stars.
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September 2022 by Adrain Hammond
Didn't seem to have several things we needed.
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June 2022 by Thomas Gallaspie
Great Staff, but the pluming department needs more lighting and organized, because people pick out items and put them back in wrong place, same with nuts & bolts
