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October 2024 by Paige Tucker
If I could give a ZERO star review, I would! My experience at the salon was less than satisfactory. My stylist was Alyson, I showed her a picture of what I wanted or at least something similar and I what I got was NOTHING like the photo! I sat with bleach in my hair for over 30 minutes and slouched over in the toner bowl for 50 minutes. My hair is fried and breaking off! I’ve been growing my hair out and not coloring it for over a year now, just to have her ruin it. I would not recommend this salon or stylist to ANYONE!
I will attach photos of what my hair looked like going in, what it looked liked after SIX HOURS of being there, and what I ask for!
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October 2024 by Chris B
The staff was very helpful they found would I was looking for
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September 2024 by Jennifer Waller
Very attentive,greet you coming inthe door.Help you if needed.
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July 2024 by Andrew Higgins
Friendly staff
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July 2024 by Susan Dunaway
Love Ulta
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July 2024 by Connie Hughes
Tia H gave me a beautiful haircut, so kind and considerate. I will definitely book with her again. She really made me feel good about myself. Thank
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June 2024 by Mrs Eddins
Very very nice store with friendly employees!
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June 2024 by Alison Cook
I like this store abd return now and them to pick up cosmetic items.
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March 2024 by Karolyn Lee
My favorite store to buy makeup and skin care products.
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February 2024 by The Spirited Capricorn
I’m giving a one star review because I cannot leave zero. This was a very horrible experience! I usually can go in and get what I need but in this particular visit I found what I wanted but only saw the tester. I was afraid it was not in stock or it was only available online. I looked around for employees to ask, but they were congregated around one employee that they were trying to figure out how she’s going to do her eyeliner for a valentines get together, she called it a Galentines get together. I waited to see if any one of the 3 employees would look my way or approach to see if I needed assistance (15 minutes waiting) they continued staying together intentionally ignoring that they had someone wanting to ask a question. The employee that was having the other lady work on her face said very loudly that she was glad that there was no customers in the store so that she could play around with the makeup. I was not the only customer within 15 feet of this group of employees. There was one employee that was doing a color match on another customer… I hope that customer did not hear that employee say that. That’s the moment I decided against picking out my full face of make up that I had planned to buy, and made the conscious decision to never step foot in this Ulta again! I would rather drive to Pell city, or any other surrounding ones if I need to instead of going to the one that is more convenient just to be treated like that again. I’ve heard others say negative things about this Ulta but I never experienced it firsthand like I did today. I’m leaving the review in hopes that employees learn and understand that ignoring customers is not the way any business should be ran. In your line of work you have the ability to make someone feel beautiful every time they step out of your store, so don’t make them feel like a bother especially when it’s your job to help.
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February 2024 by Carol Connors
The one thing I asked for in that huge store...they don't carry...eyelid stickers for hooded eyes. Back to the internet...
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December 2023 by Sheila Anderson
I had a list of items for Christmas gifts. I showed the list to Jessica who was very efficient and took me to each item. I had my shopping done in 15 minutes! Thank you Jessica for a great shopping experience
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November 2023 by Cheyenne Summers
Got my brows done by Haleigh and I don't think I'll ever go anywhere else now. She did amazing and she was very sweet. Thank you.
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November 2023 by Tiffany Medley
Great selection of makeup and accessories but not really friendly floor staff, but the cashier's were pretty nice.
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September 2023 by Cheyenne Stewart
Got my brows done by Haleigh and I don't think I'll ever go anywhere else now. She did amazing and she was very sweet. Thank you.
