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October 2024 by Trey
I decided to get a bedcover for my brand new truck that I purchased a few days prior to my dealing with H&H Truck and Outdoor. After doing a little research I found the one I wanted, called H&H to order it. While on the phone I made sure this bedcover did not require any drilling. The lady on the phone assured me it didn’t. After going back and forth getting the appointment setup and when they called to tell me the cover had arrived again I asked if it required any drilling, and again I was reassured it didn’t. I then drove my truck to their location and spoke with the lady again in person and asked to confirm no drilling. She reassured they weren’t going to drill, I even asked to speak with the technician who was going to do the work, she brushed that question off and told me they wouldn’t drill. I came back an hour later to pick up my truck when it was complete, lo and behold.. they drilled two holes in the bed for drains. And they left all the metal shavings in the bed as well. I immediately walked inside and asked the lady why did they drill in the bed of my truck, she told me that the drain tubes could not be routed through the normal holes that were created for them and they had to create two holes in the bed. My frustration is that after I asked multiple times and was reassured there would be no drilling, they did not have the the slightest customer service to make a simple phone call and confirm if it was OK to go ahead. If they would have called I would have went with a different bedcover. If I were you, I would not use this establishment for any work that needs to be done to your vehicle as they can not follow simple request.
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July 2024 by Bobby
Great group of people.
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June 2024 by Wayne Littlejohn
Super helpful staff and great place for installs. I’ve bought Weather tech floor liners for my truck and had a ReTrax bed cover installed. They were quick and showed me how to operate before leaving.
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June 2024 by Glenda Dolbear
Everyone was friendly and kept me updated. I waited there for my installation of trailer hitch.
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March 2024 by Michele Belisle
Good services.
We had a flat tire on our fifth wheel.
We needed new tires.
They had some in stock.
Very good service.
Very nice guys.
Thank you
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December 2023 by Eric jamall
Great service
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December 2023 by Tyler Currier
These guys do what they say and also go beyond and above the typical customer service standard. The delivery of the building went above too! Colton the driver showed up early put the building up with no probs and with a smile and great energy that was infectious. Great experience!
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November 2023 by Brenda Wood
I had a cover installed over the bed of my Tacoma by H&H almost 3 years ago. It needed adjusting, I stopped in today and Brandon Marley was wonderful. Upbeat, positive while totally professional, he immediately and said absolutely that it could be done today. Less than 10 minutes later, done!!! H&H is the best!!!!!! Thank you again, Brandon!!!!!!
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November 2023 by Ronnie Estes
Fast shipping and great service. Quick professional installation. Perfect fit.
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November 2023 by Ronnie Garrett
Awesome service
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September 2023 by Samantha Smith
In Feb 2023 I purchased a hot tub from H&H during the Birmingham home and garden show. Hunter was so patient, and answered all my questions to help me make sure I got the perfect hot tub for me! I’m in the process of building a house, and they have held it in storage for me (for 7 months!) until I was ready, delivered it, and got it set up for me, all for no additional cost!! Who does that?! Brandon and the team at H&H are first class all the way, and I would highly recommend them!!
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September 2023 by UDX267 “Simple Man”
Stopped by their showroom to inquire about a replacement window unit for my older leer topper. The clerk got the serial number off the unit and said she would have to contact leer. After 2 days I was told it was just too old for a replacement (06) I then called a different dealer and while I was on the phone he contacted leer. It is special order item but is available and I have one on the way. Will have to drive a hour and a half to pick up but I was not lied to. Not the way to run a business and I’ll never try to do business there again.
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September 2023 by United Growers
Donald at the Tupelo MS location was very professional & very quick to handle my business. He was busy with many things going on inside the facility, but made time to provide excellent customer service!!Customer service is almost a thing of the past anymore
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August 2023 by Randy Boyer
I went to them to install a hitch on my vehicle. First the box did not have the proper hardware. So I bought it and brought it back. When it was taking too long I went out to see what was happening. They said one of the bolts had broke off. Here’s where I have interject my expertise. I worked maintenance on aircraft for the better part of 20 years. I have drilled out and repaired many broken screws and bolts. It’s not hard if you have the right equipment. Now I have a hitch with 3 out of 4 bolts. Is it safe? Maybe not but I grew tired of them trying to figure it out so I took it as is. I will try to find a mechanic who can complete the work.I’m not blaming the mechanics. Having been one, I have been without the necessary tools or skills necessary to do a job. The tool is called an easy out. The name explains it’s operation. Maybe they need to purchase one and have training on how to use it.PS. They have done work on my other vehicles with no complications. I’m just surprised this tripped them up.
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August 2023 by David Bittle
Friendly and knowledgeable staff had me in and out right awayI highly recommend having your truck accessories work done here
