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October 2024 by Andrew Sneed
I want to thank Christy at Verizon / Celular Sales in Hampton Cove for making a very involved transaction today, absolutely painless! She was both brilliant and efficient and - as a business owner - I truly appreciate it! Highly recommend this store and their staff! Thank you Christy!
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July 2024 by LaNelle Patrick
Thanks, Kristy, for helping me with my new phone this morning. Great job!!
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April 2024 by William Marriott
Jeremiah and Jesus were friendly, knowledgeable, and professional. Both are superb representatives of Cellular sales and Verizon. As a former senior executive of a large organization, I would be honored to have them work for me.
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April 2024 by Angela Elizabeth
Went in to finish a new account and walked out beyond annoyed in less than 5 minutes , the worker was rude, was not helpful and lacked any professionalism. Glad AT&T was close because will not use Verizon after my experience !
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November 2023 by Donnie George
JJ provided 100% customer service and satisfaction. He is very intelligent in all services, setup and connections of iPhones, iPads and internet service. He is very friendly in his approach to service while at the same displaying outstanding professionalism. Thanks JJ. !
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November 2023 by Blaga blue
Pneumo
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November 2023 by Tim Craig
Service was slow
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April 2023 by John Shirley
Experts on their equipment and the ABSOLUTE best deal I got on anything in my life.
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April 2023 by Charlene Cardwell
I’ve recently experienced a great deal of trouble with a phone resulting in several trips trying to resolve the problem. (Eventually resulted in Verizon replacing it under warranty free of charge.) David, Eddie, and Cameron went above and beyond trying to help me with this issue on 3 different visits. They were all kind, patient, and persistent in their efforts, and it was greatly appreciated.
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December 2022 by Caroline Kruza
Extremely knowledgeable team that helped us get our upgrades on Black Friday is less than 45 minutes. Highly recommend this location!
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November 2022 by Jerry Francisco
Visited store site 11/3/22 for help in setting up autopay. Personnel went out of their way to assist. Spent time to make sure account was set up correctly and verified that system was working properly. Would recommend this site highly for courteous and accurate workforce.
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November 2022 by Barrett Eastham
There is constant pressure to do unethical sales. Pitch customers plans and services that they do not need. They enforce a $25 dollar fee to transfer data from your old to new phone which a 8 year old kid can do. I was reprimanded for not trying to push a disabled veteran to buy a samsung Z fold 4 phone from us when he was already stating that he was buying one from the Samsung website with a military discount for $514 dollars. Our in store cost was $1800. You are paid more to sell customers cheap Android phones that quality name brand phone AND expected to do so while pitching them on every sale. The work atmosphere is very unprofessional. When I went to my training class in Birmingham, AL, my trainers Allison Walls and Stacy Allison used profanity endlessly and belittled people with incorrect answers with Sarcasm. My trainer Adam Irby may be a top performer, but those people rarely have the patience and ability to teach others. Of course, he had neither. Never TAUGHT me anything, just click here, click here, and click here. That's how he expected me to learn what I was doing. I had to literally tell him how to teach me the 2nd week. Overall, it was a terrible experience and not a company you want to work for if you have integrity and are a true proficient professional at sales. Take your talents somewhere else. One last thing, they try to tell you that you are going to make good money in the 60k up range. Every rep in my store that I talked to made around 40k. So, do not believe the lies. Know your worth and give your time to ANY other company.
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October 2022 by Joy Cushen
Love going into this store! Michael and Tom are super helpful! They helped my friend transfer to Verizon she was so happy with the results! They go out of their way to provide excellent customer service!
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October 2022 by Amber Stanley
Quintin’s fantastic. Absolutely wonderful. He should be promoted and receive an overwhelming Christmas bonus. Everyone should be more like Quintin.
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September 2022 by Carter G
David did more than explain beneficial products and services, smiled, and repeated countless times with no problem till I learned or understood. You can’t teach the qualities he possesses and am so happy he works at the Verizon store I use! Your rock David!
