The Verizon store at 6559 Highway 431 S in Hampton Cove offers a friendly and helpful in-person experience. Customers appreciate the attentive staff who assist with upgrading devices like iPhones, Samsung Galaxy, and Motorola edge+, as well as choosing the right Verizon plans. The staff are known for their kindness, patience, and knowledge, making even those who are not very tech-savvy feel comfortable. Several reviewers praised employees such as Gregory, Dalton, Jake, and Jay for their dedication and excellent service. Gregory was especially recognized for his perseverance in solving complex problems, even during system issues, and for providing sincere and caring assistance. Dalton received high praise for helping set up new phones and tablets, inspiring confidence in customers. Customers also appreciated the store’s ability to help with account access issues and navigate problems, demonstrating a strong commitment to customer satisfaction. Overall, the store is highly recommended for its attentive staff, quality service, and helpful environment. Whether customers need device upgrades, plan information, or troubleshooting support, the Hampton Cove Verizon store aims to provide a positive wireless experience.
We had a wonderful experience! Greg and Dalton were fantastic! We are not very electronically oriented and their help and kindness was invaluable. We highly, highly recommend!
November 2025
Shout-out to o Jake and Jay for helping me navigate account access when phone was lost. Wish this was a corporate store!!!
October 2025
Visited Hampton Cove Store today. I want to let you know I had an exceptionally pleasant experience thanks to Greg. He was friendly and patient as I am not very tech savvy. Great Employee!
