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March 2024 by Ron Gray
Largely, a self-service location. From finding the merchandise to checking out, it's help yourself. Employees that are present are not customer oriented--they seem inclined to walk in the opposite direction when they see a customer. Getting any assistance requires persistence and patience. There are employees in the store but they seem to be either overworked or inclined to pursue other interests.
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March 2024 by Gary Thomas
I am giving this 5 star rating to EMMA @ store 2451 . I had ordered a product 02/14/24 , paid by cc & was not delivered @ all , could not get any info. , from anyone regarding this order !Today is 03/21/24 without delivery or any kind of communication from anyone !! I called today , fortunately got Emma & she got it all figured out !! Thank you !!Now , I am a happy customer , again !!
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March 2024 by Don Crozier
Beyond frustration... trying to purchase a sheet of birch that needs cutting - the store's saw has been out of service for WEEKS, and now I'm told the work order has a repair date of 3/28/24, almost 2 weeks away.WHAT A WAY TO RUN A HOME IMPROVEMENT BUSINESS!
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March 2024 by Kim Baker
There so bad at this store they won't even answer a phone
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March 2024 by Opal Carpenter
Got what we needed
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March 2024 by Evan Davis
While we were in, we met Juan who took incredible care of us. I asked if he was a manager due to his professionalism, he is not, but he should be!
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February 2024 by Angela Bannister
ONLY self checkout option! NO cashiers to check out customers. You either check yourself out or you don’t buy. They will be taking out the registers that used to be manned by a person.I don’t work, or get paid by Lowe’s, so why do I have to work like an employee to make a purchase?Plus, I’m not trained on the register, so what if I missed something?I don’t get a discount for checking out my own items… Nor do they offer any incentive for self check out.this is some of the reason why people just order online nowadays.
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February 2024 by April C
Just left this location disappointed. Went to get a color match done. The gentleman at the paint center named Jim was very helpful but their scanner was having issues. He went and got a lead person. She looked at the issue for all of maybe 30 secs. She then said she needed to get a manager on duty to look at it. Waited 20 minutes only to be told “I guess she’s not interested in helping customers tonight. I’ve tried 4 times to get her up here.” Jim was very apologetic. Disappointed in the way management handled this situation.
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February 2024 by toñito rock&roll
Let the cagers sleep well at home so that when they work they walk at 90%
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February 2024 by Tomas Andrés
I always find what I need price taste in my opinion
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December 2023 by Amanda Letson
They do not play by the store policy they will basically say we can’t sell you display when I have payed for them at your other store smh come on equal terms bit of respect
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December 2023 by Nika Heart Boyd
My husband always go buy his work things here. We bought our washer and dryer on Black Friday, good deals and discounts. We applied for credit cards abs we got another discount. The upgraded our order for free since our order is not available. The lady help us makes things good.
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November 2023 by Mary Knowling
Good luck trying to get a curbside pickup - waited 50 minutes at 7 pm just to have to cancel because no one could find my simple order that was confirmed and ready to pickup. Try waiting that long with a tired toddler.
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November 2023 by William Bomar
We needed three replacement fire extinguishers for our church. I checked online and found a commercial grade extinguisher at 30% off and its location in the store. I drove to our local Lowe's and picked them up. I saved another 5% by using out Lowe's card. Thanks much...Dr. Bill
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November 2023 by Kathryn Knecht (Katie)
My husband and I are working on clearing land and building a tiny house for ourselves, they’ve always got what we need here.
