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November 2023 by Tripp Thompson
Steven the Assistant Manger is great. Made the experience very quick and easy. Highly recommend
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November 2023 by Andrew Frungillo
Giving it 2 stars because the guy changing my oil was cool. I don’t recommend going here or any national chains. They will upsell you and say this and that’s wrong with your car. Especially when you got high miles like I do and I know what’s wrong and what’s not wrong with my car. For the people on the Cove area go to Bs Express Lube in Guntersville there a family owned business and they’re honest as can be
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November 2023 by Chris Brown
Fantastic service. Steven took the time to help me with tire selection and getting me setup for a 4 tire install. Very knowledgeable, he talked with me through each option and helped me get the right tires for my intended use in my truck. Thanks! Highly recommend!Service: Tires
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November 2023 by Melissa Clemons
This is the only place I go for my oil changes. They are always fast,but thorough,checking everything on your vehicle. My dip stick ,the plastic part on the "handle"broke off as they were checking the fluid,Kevin ordered a new one and replaced it within a half an hour. Excellent service, very knowledgeable!!!!
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November 2023 by Anna Sillavan
10//27/23 had a wonderful experience with Keith. He was very helpful, pleasant and wished me a happy birthday while changing my oil. I’ll certainly return and look for him when I do.
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October 2023 by Jill Marie
I had to leave one star to write a review. Shame on this place. I’ve had THREE ALTENATORS replaced in 1 1/2 years. First one was under warranty but the last two? I’ve paid for towing TWICE. If it goes out again, I’m out of luck. I was told they didn’t have to honor the 2nd or 3rd replacements. I was told to leave. I’ve been a customer for well over 2 years. The average alternator should last 5-6 years.
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September 2023 by Brandon Marks
I came for a tire change, on my Miata. (service writer kept calling it a go-cart to poke fun at it and me) I get a call that my wheel stud was messed up (very vague) thinking, ok maybe it was bent or it snapped when taking off if they were torqued too much last time. That I can except, but when I got home and did a closer inspection they threads where chewed up. The lug should be hand tight before being torqued down and it looks as if they put it on one thread and went to town with the impact gun and destroyed the threads. My wheels are scraped from the tire machine, the fronts are ok, but the rears got nice a scratched. They quoted me for a new hub and 2 hours of labor. I went up there to resolve this but the service writer didn’t even seem to care nor even want to take a look at it. His tone was as if I didn’t know anything about what I was talking about. They also kept my lug nut.Service: Auto tire replacement
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September 2023 by Robin Frey
Just left the Owens Cross Roads Express Oil Change.Top notch! These people care about their customers.Outstanding professional service. In and out in a timely fashion.
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September 2023 by Glenda Neal
Great first time experience. It didn't take long at all. The guy (Tucker) did a Awesome job and was very friendly..Thank you
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September 2023 by xue donnie
It’s place somebody know how to manage the business and know how to take their customers. Quick service friendly. Better than car dealers service.
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July 2023 by Shane
Tucker Johnson was the mechanic who serviced my vehicle. Not only did he do an amazing job, but he was so courteous & professional. Fair priced with high quality service. I'll definitely go back to him every time!!!!
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July 2023 by bryan conquest
They do a good job on the oil change, but some of the attendants will constantly try to up sale you while you sit in your car. One attendant to me "you need to change you full synthetic oil every 3k miles or we will not guarantee your motor".
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July 2023 by Dana DeBardelaben
I've been going to Express Oil Change for years. I have pretty much always had a great experience but today was exceptional. The attendant who helped me was over the top kind and helpful. SUPER positive attitude. He really left a smile on my face as I drove away. I called the manager to tell them just how impressed I was and found out the guy's name is Jaylen. ????Services: Wiper blade installation
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July 2023 by Kevin “Jude” Hulsey
The guys here are great and communicate very well. It's the only place my wife feels good about coming by herself to get her car worked on. I stopped going to the one on university and will only use this location now. Not to mention the all seem knowledgeable on their area snd products.
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June 2023 by Ashley S.
Was able to get a last minute appointment over a holiday weekend. Was very happy about that! Got oil change, air filter and tires rotated & balanced. Didn't take super long either. Mondays, military get $5 off.
