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November 2023 by B Bo
I've been looking at beds for the past few days and have felt so much pressure from these other stores to buy now. I came in here toda, met Jackie and she was great. She was genuine and had me try several different things to help me find what I really wanted. I was able to find what I was looking for and felt no pressure at all. I highly recommend coming here first.
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October 2023 by Butch Tippens
The lady was extremely helpful.She was knowledgeable about the mattress, purple.
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October 2023 by Karen Mewshaw
My Husband Paul and I went to Bedzzz Express on Aug 14,2023 in Hampton Cove .We got there just as they opened. Ethan greeted us, and asked how he could help. I had already knew what I wanted to look at, thinking i had done my research. WRONG LOL. Ethan suggested something different after asking my needs in a mattress, and showed us 2 different mattresses. We chose The Sealy King Posturepedic Plus Hybrid High Point Soft. Ethan was very knowledgeable and very honest , we didn't feel pressured in buying any specific brand. We spent over 2 hrs in there, rolling around on the mattresses, trying every pillow in the store till I found the right one. Unfortunately, they had a computer issue that morning, but Ethan said no problem!! We were going old school lol. And hand written our order. The District Manager then came in and introduced herself as Jackie. She had asked about our experience, backed up everything that Ethan had told us about the mattress.I talked with Jackie through the process on delivery. She is soo personable,very helpful through the process. I am so thankful that We found Bedzzz Express !!!!! Our mattress was delivered Sept 9th .Delivery was great. The 2 young Men that delivered were very professional and courteous. I am finally getting the sleep, the rest I sooo need. If it wasn't for going to Bedzzz Express and Ethan, I would be sleeping on a ROLLED UP BOX Mattress. My body thanks you soo very much. Oh.......... And on their 1,2,3 Policy........ They are to their word. I found my mattress on sale, on their website for less than I paid. And was refunded the difference !!!!!!!!! Thank you So much Jackie !!!!!!We most definitely will be a repeat customers!!!!!! Thank you both so very much ? This was a wonderful experience ? ❤️ ? ? Looking forward to seeing you again ? I HIGHLY RECOMMEND BEDZZZ EXPRESS IN HAMPTON COVE ????
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October 2023 by Denise Prucey
Salesman took personal interest in the quick turnaround needed. Trouble free transaction.
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September 2023 by Wayne Kluka
Very knowledgeable and helpful in helping us select the right mattress for us. Enjoyed the experience.
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August 2023 by Kathi Gates
I love this store. Both the district manager and the regular store manager offered great customer service.
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August 2023 by Patricia Hyde
This store is managed very well. They are very knowledgeable about all the mattresses and give an honest opinion of which will match your needs best. The service after the sell is also excellent. They truly want you to be happy customer and do everything to make that happen. Can't say enough great things about this store and Brian in Hampton Cove, Al.
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July 2023 by Simon Smith
Great Customer Service. The Team is willing to go the extra mile for the customer.
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July 2023 by Craig Hollis
Very knowledgeable and professional salesperson. Took time to ensure I found the right product fit.
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July 2023 by Jeannette Swearingen
Sales representative was very knowledgeable and delightful to work with and we got a great deal on a really nice mattress and two stay cool pillows
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May 2023 by Jim Wittenborg
The products are great but it’s the staff that you interact with that has me coming back every time I need a mattress!
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May 2023 by Joe Putman
Great customer experience! Very knowledgeable and listened to my needs and current issues with my existing bed at home. Set me up with the perfect mattress for my needs. Talk with Jackie Cox at the Hampton Cove location! She’s the best!
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March 2023 by Christopher Yates
Bedzzz Express was extremely help throughout the purchasing process. Delivery was on time and went off with no issues. 100% would recommend them and use them again!!Repeat buyer in 2023, still can’t recommend this place enough!! Just a fantastic place to do business with and takes great care of their customers.Also like to give a big shoutout to Brian and Jackie from the Hampton Cove location. They were extremely helpful and informative during the process and answered every question I had.
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March 2023 by Charles Davis
Thank you Jackie for a great experience! She was professional and so helpful! I would recommend buying a mattress from Bedzzz Express!
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January 2023 by Wesley Burns
Jackie made the mattress selection process so easy for us. She provided great information and kept reiterating that ultimately what makes the decision is what our bodies are telling us. We didn’t feel pressured at all to choose a certain brand over the other. We can’t wait for our new mattress to arrive in a few weeks!
