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February 2024 by Tony Wildfong
Jordan was very helpful and swift at fulfilling the services I requested. Also, both Jordan and Drew were very knowledgeable on products I inquired about. Overall, my experience was exceptional.
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January 2024 by Frank Tackett
Rep Drew was very helpful and saved me money.
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October 2023 by Brandy Maples
I came into the Hampton Cove location very distraught over an issue with Comcast/Xfinity wifi.I was greeted by Shannon. She explained to me what MY best options would be, she researched and ran different scenarios to see what would be most cost efficient for ME. Overall, MY best interest was her TOP PRIORITY .I greatly appreciate the time and information she relayed to me. She also walked through set up of the device and made sure it was in good working order before I left the store.I was blown away by her customer service. Shannon is a definite asset to ATT
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September 2023 by Jim Eastman
Shannon and Drew were extremely helpful. Best experience at a phone store!
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August 2023 by HighLit House
I had a very great experience with customer service here with Drew he is very helpful
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July 2023 by Parker Palace
Best Customer Service Ever! Shannon and Drew made sure my family got the right plan for us and took wonderful care of us. They were professional and went over and beyond helping us with our new service plan and for choosing the right phones for our family. We had questions.. They had answers.
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June 2023 by John-Miller Hunter
Service was great! Drew helped me out a lot!
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May 2023 by Kurtis Farley
Service was amazing great group of people working there! Shoutout to drew for helping me out!
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April 2023 by Johnna Mann
Shannon & Andrew were GREAT! I appreciate their helpfulness and knowledge. It could not have been any better. I highly recommend them.
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March 2023 by Alicia Brooks
I went in to trade in my phone and do an upgrade and Micah assisted me he was SO NICE and so helpful the process was a breeze! Will definitely be back in the future for whatever else I need!
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March 2023 by Andrew
I’ve been coming here since 2019 and always have great service. But today at 5pm 2/21/2023, a girl with red hair was by herself. I asked for an otter box defender series case for an iPhone 14 Pro Max in gold I got in the mail today by AT&T as they were sold out. She hands me a case that says IPhone 6.7 and she swears up and down it’s for the 14 pro max. I get home as she didn’t offer to put the case on my phone as she should have had and realize it’s the wrong case! It doesn’t fit. I have to drive all the way back to the store and she then changed her tune it’s for a 14 Plus not Pro max and then sees my phone and says it’s an iPhone 13 Plus when it’s not! I just got it. She wanted to look in my account and she sees I’m right. She says I didn’t know they made the IPhone 14 pro max in gold. I get the right case and she STILL doesn’t offer to put it on like they always do. She is from another store covering but oh my gosh do NOT let her work back in the store. A lady also came in and got upset with her and asked for a manager over something else. Jeeesh. Don’t let her back in this store. Please. Seriously.
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March 2023 by volaturus
I’ve been coming here since 2019 and always have great service. But today at 5pm 2/21/2023, a girl with red hair was by herself. I asked for an otter box defender series case for an iPhone 14 Pro Max in gold I got in the mail today by AT&T as they were sold out. She hands me a case that says IPhone 6.7 and she swears up and down it’s for the 14 pro max. I get home as she didn’t offer to put the case on my phone as she should have had and realize it’s the wrong case! It doesn’t fit. I have to drive all the way back to the store and she then changed her tune it’s for a 14 Plus not Pro max and then sees my phone and says it’s an iPhone 13 Plus when it’s not! I just got it. She wanted to look in my account and she sees I’m right. She says I didn’t know they made the IPhone 14 pro max in gold. I get the right case and she STILL doesn’t offer to put it on like they always do. She is from another store covering but oh my gosh do NOT let her work back in the store. A lady also came in and got upset with her and asked for a manager over something else. Jeeesh. Don’t let her back in this store. Please. Seriously.
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February 2023 by Laura Harber
Thanks so much for always taking care of me and my phone. Love my new screen protector.
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February 2023 by Maria Rivera
Cameron provided the gold standard for service. Very helpful and took the time to answer all questions. Highly recommended!!
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February 2023 by Tina Webster
Micah helped us move our info and was super friendly
