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December 2023 by Leo R.
I went there to adopt a puppy that I fell in love with in Opelika, Alabama next to Home Depot. They gave me price and scheduled a home visit , but did a no show, played sick and didn't bother to call or reschedule. I asked what happened and they made excuses that the the person who scheduled the home visit got sick, but nobody reached out to me. Finally they told me that they gave him to a white lady with kids over me. I inquired about adopting the dog before her and I have kids too. I don't know if it was a girl thing or black and white thing but I feel discriminated and that was cruel, heartless, uncaring, cutthroat and cold-hearted. I want everyone to know about this.
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November 2023 by Jennifer Torry
Thank you Misty for doing such a fantastic full grooming on Max. He is so clean and his haircut is very becoming! He’ll definitely return for his next grooming.
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November 2023 by Kate Roberts
My german shepherd puppy had his first grooming appointment and Olivia did such a great job! The grooming staff was super helpful and very friendly!
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November 2023 by Hannah
Dirty, neglected, poorly taken care of reptiles. Much worse than their competitor across the street. No associate to find for help unless you pull them from the long check out lines.
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September 2023 by Sherrad Hayes
Very customer friendly and helpful.Great quality, selection, employees, and prices.
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August 2023 by Alex O'Neal
Is it overpriced, yes! That's a problem? Well go shop online then, you idiot! The convenience of getting in my car and driving across town to get my pet supplies far outweighs the exorbitant pricing.
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July 2023 by Stephanie Estrada
We took our fur child to get aPAWdicure PLUS which includes aNail trim & grind, light feet trim & pad shaving, ear cleaning, teeth brushing, cologne spritz & more.After we got home I checked his ears but I could tell that they had not been cleaned. That got me wondering if they had even brushed his teeth.If I take him there again I'll definitely point out how important getting his ears cleaned is because he's a Bassett Hound and I paid for it. PetCo is just on the opposite side so I may just take him there instead.
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June 2023 by Leeja Eden
What can I sñay. I love this store! I was excited when I heard that was what was being added onto the Home Depot building. The people are friendly and even more than the one across the street from this store
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June 2023 by M. Thompson
Honestly, the store wasn't very busy,but staff ignored me nonetheless. I am an avid herper and knowledgeable of reptiles. I don't plan to return.
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May 2023 by John Guisinger
Took my mom to get some fish for her aquarium. They had a great selection of fish, they always do, and the fish last quite a while. Other pet stores not so much.
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May 2023 by Gretchen Skalka
There's a nice grassy area next to the store WITH a poo bin for dogs. This is a nice change from the typical landscape-mulch area
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April 2023 by Cindy Helms
This store is expensive. The average person could not afford to shop in this store. Employees see their friend come in, and they leave you, and someone else takes over.
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April 2023 by Peggy Joy Bowles
I get my dogs groomed at PS. They are always courteous and professional. My dogs love them. It's a great experience for my older dogs.
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April 2023 by heatherp0118
Knew more about how to help with our unique issues than even our vet. Amazing staff as always. Always the best selections. ❤
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March 2023 by MsTaiwan D.
Pet Smart is AWESOME! They are great at grooming and ensuring that you pet smells clean and fresh when you pick them up after a day spa! I TOTALLY RECOMMEND Petsmart!!! Kudos for having a clean environment for all animals to come clean up!!!