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August 2024 by A
I have always used Volvo for my car service but I read reviews and decided to have my car towed here. It was truly the best car service experience that I could ask for. They were efficient, kind, patient and accommodating when there was a massive insurance confusion. I will always use them moving forward and Frank deserves a statue.
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July 2024 by Jim Olson
I want to just say how impressed all around with this service center! They not only took our car in right away while traveling through, they actually looked at it right when the tow truck dropped it off and we’re able to repair my Audi drain plug and oil filter that was incorrectly installed by Take 5 oil (my mistake) right away and not make my wife wait till next week when it was scheduled. The best part!! They were honest about what was wrong and didn’t gouge me on the price!!! I have had many vehicles and many services while traveling, NOT THE NORM! Kudos to these folks for running a legit outfit. Thank you so much team!!!
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July 2024 by Ethan Royal
didnt want to install my diverter valve, said it was "not worth it" but instead insisted i buy a 5200 turbo and tuner? lazy people, scammers. mentioned rough ideling and all they did was take off my cold air intake and put it back on. (extremely easy to do) and charged $123 for it. if your looking to put after market parts on your BMW or Merc do NOT COME HERE.
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July 2024 by Shey Knight
Been servicing my mini and always get it back timely and the price is always fair considering they are not your run of the mill "oil change" shop. I expect to pay more when I get higher levels of care and service.
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December 2023 by Quentin Walters
Outstanding service and customer satisfaction is second to none. Thanks!
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November 2023 by maria bushfires freeplay
Breaking down on a the Friday afternoon before Thanksgiving driving through Opelika on 85 they were gracious enough to let me have my car towed to there facility after hours. They called me the following Monday after diagnosing my car and what could have cost me upwards of $15,000 because I truly thought my car was out of warranty cost me nothing because they did the research to find out it was still under warranty and told me I needed to have it towed to the dealership for service. I am very grateful for there honesty and integrity.
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October 2023 by eddie1975utube
Don't make my mistake.I had a friend recommend this place for an oil change saying it was cheaper than the BMW dealer. I took their word for it and had my son, a local student, take my X5 there. I was surprised to get charged $255 for an oil change when the dealers in Birmingham, Macon and Columbus only charge $107-$122 with tax and even do a 3 year oil change plan for $225!BimmerMotorworks, which only does BMWs charges $100. Even the AutoShop in Birmingham, which services Ferraris, Aston Martins and Lambos as well as BMWs charges less than this place at $200.AND SIMILAR TO WHAT ANOTHER REVIEWER HERE SAID (Michael M Akers), they said it required a brake fluid flush when I just had that done earlier this year. Very fishy, indeed.At a minimum it is eye gouging (2 to 3 times a dealer price!) and the level of honesty is suspicious. What a mistake. Total regret.
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October 2023 by Harrison Rodriguez
Taken my car to this shop a couple times, the techs all seem like they don’t want to be there and always give me an attitude over the phone, I’ve had multiple terrible customer service experiences. Spent around $400 for them to relube my breaks just to have them start squeaking less than a week later. Not very satisfied with this shop, I feel like I’ve been shorted. I will be taking my car elsewhere for service.Services: Brakes
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October 2023 by Comer Kite
Great and honest shop! I recommend, I take my BMW and Mercedes there for all of my services.
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October 2023 by Luke O.
I've been taking my BMW to these guys for 10 years. They are smart and professional, and they know exactly how to fix whatever my car needs. 100% would recommend for European cars.
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August 2023 by M
Great personal service with price ranges slightly lower than the dealer. So stay local and don't drive miles away. Frank and Brandon were knowledgeable and straight forward with their advice.
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August 2023 by Anthony Lewis
Frank a s crew were very professional as usual
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August 2023 by Nathan Cole
Charged me $300+ for an oil change. Laughable.
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August 2023 by Team ayuden
They are very good mechanics
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April 2023 by Chardae Bass
Took my 2017 Bmw here last year due to the coolant light coming on. Took it there the first time thought everything was fixed. Couple months later my coolant light is still coming on and I’m not sure why. Called back up to have them look at it later last year after the first time because the car had barely been driven since it mainly stays in auburn it never travels far. Took it up there a second time thinking I wasn’t going to get charged since it was their mess up because it wasn’t fixed properly. Proceed to get charge almost a $1000 later to find out months later that it was still not fixed properly. Just this last week took it to Bmw for another issue just to get quoted double of what I spent total at performance to get this issue handled the right way. I will never use this facility again for my car. I feel like they work on your car don’t fix the problem just to keep getting money from you. Also when I took it the second time I got the feeling that they could have cared less. Use them at your own risk. This whole situation is infuriating especially when I’m out of way more money than needed.
