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February 2024 by Dustin Breland
Very helpful and friendly service little bit pricey for the device and plan I got as I got the same device online for free and only had to pay for my plan
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November 2022 by John E Leprettre
When I first walked in the door they didn't help me try to find a phone, and when I was asking about the products that they might have in stock they didn't even get up to tell me what kind of products they have in stock or not so that's why I'm giving this store a one star
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June 2022 by Patti Thomas
Nope. For the first time in 5+ years of having used this company I am really ready to switch. Went up there around 545-6 today(6/18/2022) and the lady who was working couldn't even bother to stand up. And when we asked questions her whole attitude was like we were just bothering her. I am over giving my money that I work hard for to people who want to treat me like I am just an inconvenience to them because I had the nerve to walk into the store. And do not send me a reply about "your sorry for the experience" because if you really were sorry you would have already fixed the problem given all the other reviews of bad customer service. This is a sad pathetic store to go to. Don't waste your time. Don't even bother calling them no one answers and the voicemail isn't set up.
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January 2022 by C Grant
The 1st time I was there it was great but the 2nd time (with a different person)....... nah, it made me want to change my service
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January 2022 by Ambria Willis
Horrible service ??
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November 2021 by Deuanna Dowdell
I had been calling cause I had a problem with my bill so I jus finally said forget it I'll go up there as I'm approaching the door, I'm calling and both of the girls that were in there jus letting the phone ring and on their phones... If you didn't feel like working or do not wanna be there you find another job or should not work where u don't wanna help anyone
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June 2021 by Kenneth Moultrie
...the young lady was helpful and knowledgeable...
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September 2020 by Rafael Mendez
Delvan was very helpful and set my phone up completely
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September 2020 by Michael Villarreal
Delvan provided me with A1 customer service
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September 2020 by SoNic Clappz
GREAT CUSTOMER SERVICE
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September 2020 by Cris Mendoza Lopez
Delvan was the best
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November 2019 by Bryson Sumner
They never answer the phone and been there at 7.15 and they would be closed when it says 8 and no it wasn't a holiday
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May 2019 by Annette Oldham
Never go there I'm with cricket
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September 2018 by Mary Wadsworth
If I could give no stars I would! This place of business is so rude and unprofessional! I work for another local cell phone store, and we have had different bad experiences with them. We are an indirect agent and are not owned or operated by ANY of the wireless providers we represent, therefore we do not have full access to any customer accounts and information. We have been called names and cursed by employees of Metro PCS because they think we are lying. I will be happy to have you come down and I'll show you personally what access we have and what access we do not have. We will be taking legal action if this behavior continues. Trying to get an owner or manager on the phone is nearly impossible! They must not care too much about their business and how their employees operate.
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September 2018 by Addy Rose
Good experience.
