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December 2023 by Tana Boo
From when I first left the parking lot with my vehicle I’ve had problems and when I took the vehicle back for them to look at they wanted me to pay $50 each time. I wrote a negative review about a week after purchasing my vehicle and they called and begged me to please take down the review,(which I did)but I’m back because these people stated that because there was a DoorDash bag in the vehicle ( that belonged to my sister) that they refuse to continue with financing my vehicle and they kept my vehicle I never in my life DoorDash before these people are a real life overly priced company that just will do anything to get your business then they will show their true color stay away stay away
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December 2023 by Jazmin Lopez
Great service for a car dealership. Thank you to Mr. Brandon, Ms. Misty & Mrs. Melissa for putting me in my own vehicle today. 100% Recommend
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November 2023 by Pamela Heard
Thank you raven and Melissa for all yall help and putting me in my car. They were nice and if yall need a car go to jd byrider
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November 2023 by Courtney Findley
I’ve been blessed to be helped by the byrider family. Everyone that I came in contact with went over an beyond to help me get riding. They showed me nothing but pure genuine support an helping hands. I would recommend them to anyone that need a car. I loved my experience an will be back…. Thanks to all the byrider family
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November 2023 by Katie Bland
Signed for a 2012 Dodge Caravan on 10/23/23 the next day it went back because it wouldn't crank up. They "fixed the problem" and I got it back on 10/25/23 had it over night and it again would not crank unless in neutral the next morning. It was picked up by their service department on 10/26/23 and I have not had it since. They are expecting a payment on the 8th for a vehicle I have had in my ownership less than 48 hrs. Beware!! They do not offer rental vehicles, have been out of a vehicle for over a week. Their customer service is friendly but that does not make up for the worth of their vehicles.
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November 2023 by Tanala Rowell
Brandon and Renea are the best! Got me into a car with a warranty and getting my credit built up! Thank you Byrider!!!
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November 2023 by Latonya Edwards
Renea & Raven is the best people too see love the new ride
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October 2023 by Erica Davis
If you don't have the money to put towards fixing their cars they sell you after only 3 weeks of purchasing it then don't waste your time. Then they don't want to reimburse you for money you spent to fix it. And expecting you to pay for the tow smh. Maybe if they would do a better inspection on their vehicles before they put a price on them. Smh dont waste your time or money. You'll thank me later
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October 2023 by Lindsay Eidson
Excellent customer service. Wonderful environment and love their process. Easy to understand and didn’t pressure us into anything.
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October 2023 by Phantazia Patten
I love Byrider Opelika! Everything went so smoothly! Answered all Questions that I’ve had. Brandan, Joe, the whole team is AMAZING! Very affordable. I’ve gotten my dream truck with my budget, it’s really a relief knowing I have reliable transportation. They even aligned my payments so I wouldn’t be paying rent and car payments with the same check. It’s just a great experience overall. I’m referring all friends and family here!
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October 2023 by Kadarius Foster
I had a very nice experience with everyone who helped me get on the road. Brandon was my salesperson. He did an awesome job. And the conversations I was having with Joe and Renae. Just reassured me that I had made the right choice by coming to JD Byrider. There was also two other women I talked to once I got approved and they were very professional and nice while helping me pick out a car for myself. Hats off to the whole staff at jd byrider.
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August 2023 by marquaitta bulger
I went yesterday and got a car and when I tell you that these ppl are so nice and really helped me out cause the first time I went I did not get the vehicle that I wanted but some how they made it happen to where they found me car so thanks to Brandon and the other ladies thanks.
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July 2023 by Ricky Smith
My experience with Jd was awesome great customer service, I came in with a sour taste from another car dealership and they quickly changed that !!! Highly recommend
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June 2023 by Walker Green
Buying my first car from here. The process has been easy and painless and they were able to work with me about doing a down payment on a payment plan. I highly recommend buying from them. Brandon is the best salesperson so easy going!UPDATED TO ADD: I finally got my car and I’m absolutely in love with it! It’s nice and am sure enjoying it! Thank you Brandon and the staff for working with me and finding me a perfect fit!
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June 2023 by Connor Daniel
I recently bought a car from Byrider of Opelika and I couldn’t be happier with the experience. Brandon was excellent, he heard all my concerns and needs and worked with me even when other dealers wouldn’t. He was easy to talk to and easy to reach, he called or text me back even when it was late and I knew the dealership was closed. And the finance person Renea was so sweet, fun, and professional. She really helped my fiancé and I understand and be comfortable with everything. I’d recommend anyone go see them.
