Direct Auto Insurance is praised for its exceptional customer service and knowledgeable staff. Multiple reviews highlight the professionalism and friendliness of employees like Ms. Dawson, Quineshia, Ashley, Cara, and Dakota, who assist customers in finding the right coverage and affordable plans. Clients appreciate the thorough answers to their questions and the personalized support that helps make insurance understandable. Many recommend reaching out to specific agents for assistance, noting their ability to lower monthly payments and provide reasonable rates. Overall, Direct Auto Insurance is seen as a reliable choice for anyone looking for auto insurance.
I came in after being referred to get a quote for my vehicle. Ms. Dawson provided me with great customer service and helped me with choosing the right coverage for me. I chose this company over a major insurance carrier.
October 2025
Quineshia was very professional and helpful. She was friendly and answered my questions thoroughly. I appreciate her help.
October 2025
Lovely people. Great prices. Quick and easy to get a quote!
