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October 2024 by Ashley Willis
Erica Moore is very unprofessional. My husband called to get insurance and she hung up on him after getting all his information and photos for the vehicle.
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August 2024 by Koveeka Boykin
Customer service was awesome. Jessica was very helpful. Thanks
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April 2024 by Leonel Chivalan
Very good
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January 2024 by Cindy Campbell
I called to get price quotes for my car and camper. She took my information on both, my name and number and NEVER called me back! They must've met the quota for new customers.
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December 2023 by Lala Land
Mrs.Ratcliff was very professional, reasonable, and worked in a timely manner! Everything was done quickly and correct. The first time! I could tell I had her full attention and can’t think of one bad moment of my experience. She was nice and pleasant to speak too! I hope you experience her as well
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November 2023 by Kenna Colley
Never have any problems with Acceptance at all. Kia is the best.
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November 2023 by Mr. Jackson
Very unethical and unprofessional. Made unauthorized decisions on my behalf impacted the integrity of my policy.
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November 2023 by Brandon Owens
Best to ever do it
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November 2023 by Quirky Aquarius
Definitely give Acceptance a try! Quineshia does a great job and she will do all she can to help you find the best rate.
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November 2023 by Jacqueline Holloway
Q was a really nice agent, and she answered every question I had. Great customer service
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November 2023 by Conya Hughley
I had a wonderful experience talking to one of the workers quineshia dawson!!! I would definitely recommend acceptance insurance in opelika al !
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September 2023 by Rolahac Phillips
Everyone was nice and helped me out a lot
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September 2023 by Gabby Jones
I usually don’t leave reviews especially negative ones. But a heads up, By far the WORST insurance i have ever had. They charge an application fee hidden as an agency fee of $30. Tried to contact a supervisor about it. Told me to wait 72 hours for a call back. That was a month ago. You hold forever just to get someone. They send a bill a week after starting my policy. Tell you that there is flexible pay however they give you a due date before it’s actually due and give late fees based off that. I just paid my bill that was due on sept 5. They sent another bill on September 4 and billed it due sept 5. I’ve been holding to talk to them about it for over an hour. Customer service is the absolute worst and i will be switching
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May 2023 by hankylovespanky
pay your bill with cash or a money order this location will charge you a fee. And the good reviews on here are all done by employees
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May 2023 by Marquavian Johnson
Best experience as a first time driver and very easy to get my insurance.
