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July 2023 by Michael Comer
I took a pair of work boots back for exchange, after wearing them for one and half days.. The boots did not fit and were still in like new condition. I told the owner I needed to exchange for the correct size. He refused to exchange them , and he says the policy is no return once you left the store. The policy posted states returns with original sales receipt, which I presented to him. This is poor business practice
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June 2023 by Ryan Benner
This a great family owned business with wonderful customer service! They definitely take care of their customers and have a good selection.
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May 2023 by Ryan Gunning
Went in there today for the first time. The two guys working were extremely helpful and knowledgeable about their products . Will be back.
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May 2023 by Brandon S
The store to me was all mixed up couldn't tell the safty boots from the soft toe boots. The temperature in the store was very cold.
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March 2023 by Kyndall
Been there twice in 3 weeks. The staff is extremely helpful. Ladies, they have piles of the Wrangler Retro High Rise Flares everyone is looking for in a variety of sizes!
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March 2023 by Kyndall Whatley
Been there twice in 3 weeks. The staff is extremely helpful. Ladies, they have piles of the Wrangler Retro High Rise Flares everyone is looking for in a variety of sizes!
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October 2022 by David Coppock
Great boot selection and plenty of hats!
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July 2022 by Timothy moneycutt
Always professional and curtious. Cant say I like the store front signage though.
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April 2022 by Donna Gardner
Sales person was very knowledgeable about the shoes .
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April 2022 by Michael Donaldson
Terrible selection dont waste your time
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October 2021 by Tracey Drew
They have great stuff they just need to carry more sizes!
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May 2021 by David G.
Great place to get jeans. The everyday price at The Wharf is about what the sale price is elsewhere
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April 2021 by RJ McPoop
Great place to get boots and outerwear. Ask for Daniel. He knows everything.
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March 2021 by Tanishia
I purchased two pair of matterhorn work boots from this store, one week apart from each other. The first pair of matterhorn boots I purchase started to come apart within two weeks of having them. I took the boots back and they told me that nothing was wrong with the boot. They told me I had to pay an extra $25 to send the boot back to the manufacturer to see if they would fix them. This boot was coming apart around the sole of the boot. But the guy told me they wasn't coming apart at the sole that the place they were coming apart at was the sleeve of the boot. Men think women don't know anything and will tell us anything. They didn't try to accommodate me at all with this issue. Basically told me I was screwed. They told me that those boots will come apart. The second pair of boots I purchased were special ordered because they didn't have the boot in my size. When I saw how the other boots were coming apart I asked if I could get a refund on the second pair of boots because if they were going to come apart I didn't want them, the guy simply told me he couldn't... because he ordered them for me. I told him in retail it's not that u can't u just didn't want to give me a refund. They were very rude and unprofessional. One of the guys told me I needed to get out their store. I spent almost $700 with these people and they would not stand behind their product. I buy the most expensive products because they are will last longer than buying cheaper products. I am not satisfied with this store and will never return again. Not satisfied at all with this place.
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February 2021 by Diana Middleton
This was the first time being to this place. My fiancé needed boots for work and they were very nice and helpful. The prices are bit more pricey, but for the location and smaller business you won’t have to walk a mile. It also wasn’t too crowded.
