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January 2024 by bill misko
I tried their service. The pre wash is dirty, greasy brushes. I own 5 cars. If I wanted to do a pre wash my self I wouldn’t go to a car wash. So I canceled at the store and he confirmed I canceled. Then I get billed 39.95 December then January. I tried calling corporate and no people to answer my call they refer me to the website. I can’t get my refund through the website so what do I do. When you bill someone after a cancellation that thievery.
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December 2023 by Mark Bosch
This was a great car wash when it was Overflow. Since the changeover, there was no communication about it changing. My unlimited plan worked, and then didn’t. When I tried to change it over, their system wouldn’t work right. Not sure what they changed, but the wash doesn’t do as good as it used to. Leaves several spot untouched on my wife’s car. The vacuums sometimes works. Go back to the Overflow days and let that be a model. The staff was friendly and seemed to care and the pre-wash area is nice to have. Also, for the $26 wash, some towels would be nice to have after the wash.
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December 2023 by Jason Clark
When this wash was Overflow it was really good and we were members paying $34.99/mo. Since Take 5 took over it has gone downhill. The pre-wash/wheel wash area will have little to no suds and dirty brown water. I normally go in the morning before lunch and the water will be brown.The tire shine does not work. You can snap your fingers after rubbing your tire.The wash never gets all of the bugs off of any car we take through.The first spinning brush on the right side hardly touches the car.The speed through the wash does not allow the final rise and blow dry to get all of the soap off if your cowl holds water and soap.I reached out to Take 5 and got good customer service from them in terms of response but the location NEVER reached out to me and did not make improvements.I just cancelled out membership yesterday and will look forward to the new carwash coming in 2024 to the intersection of 82/43.
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December 2023 by ToXiC Clan
Best car wash in the nation. Absolutely love going to it. Good workers and good service.
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December 2023 by Lindsey Conway
Wow has this place gone downhill. Rug cleaner is always closed, staff literally doesn't do anything. Pull in straight? Stop here? Spray your grill? Nope stand here and wave. Could probably accomplish more with a blow up Santa Claus
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November 2023 by Judy Akin
Great job just need to stay under dryer a little longer if you could make that happen it would be nicer. But great job your all doing ? ?
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November 2023 by Elise Price
FOR THE LOVE OF GOD FOLD YOUR MIRRORS IN. Had an incident where my car was damaged by the car wash (ripped off the cover to my mirror leaving all the wiring exposed.) While the workers were all very nice and did try to help, it was HELL to get through to their claims company and receive reimbursement, and I had to drive with a damaged car for over a month. Just know if something goes wrong here, it’s going to be 100% on you to be persistent and get it resolved; they aren’t going to cater to you even if it’s their responsibility.
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October 2023 by Tony Johnson
The best wash in town and the employees are very nice and helpful when you need them.Services: Polishing
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October 2023 by Ryan Robinson
Been a long time customer of this location (since previous ownership), and sadly it seems like new management wants to drive customers away. Thankfully, there are still managers left from previous ownership putting up a good fight against a horrible company to give customers the best service they can!
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October 2023 by Jamar Hargress Jr
Wow! What can I say! If it wasn’t for Justin this place would be an absolute dump! Such an loyal person and puts the people first always! Speedy service and clean site ?? Hopefully he gets promoted to what he deserves!!Service: Vacuuming
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September 2023 by Darilyn Daire
It was nice!! Had an employee come run help my ignorance ?No loud music booming from vehicles, was a bonus❣️I'll be back.
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September 2023 by James Mills Jr
Understaffed. No soap in the brush buckets....just dirty water. Drive through gates broken. Inconsistent application of products in the wash. No floor mat washer anymore. This used to be my favorite carwash in Tuscaloosa but a big step down since the changeover to Take 5. I'll be going elsewhere now...
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September 2023 by Lee Delaino
Be careful. This car wash will take your card information and fraudulently charge your card as if you've signed up for some kind of membership. Their phones are additionally undergoing some kind of "service" so that you cannot speak to anyone and you get routed through their ridiculous chat bot on the website.
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August 2023 by Sandra Crews
My car looks great when I use 5 Car Wash. I love how they have supplies to clean the inside of your vehicle. I highly recommend this car wash.
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August 2023 by Michael van den Eijnden
Good wash, free vacuums. They also have cleaning products and towels you can use. The pressurized air nozzle is very useful.
