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February 2024 by Jimmy Jones
Don't recommend after today Feb 14 2024 around 11am. Black female in there is rude and complete.b####.. also has enough makeup on to be a rodeo clown. Very rude and unprofessional go to Tuscaloosa to get better service!!!
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January 2024 by Sadie Hadley
I have been debating on leaving a review but something needs to be done. The manager is never there and when he is he is never available to speak with his customers. He sends his assistant out and she is very rude. I have been trying to speak with the store manager for 3 weeks. When I call I get no call back and when I go he is never available. I am just going to switch my service. This is ridiculous. As far as the crew they are very helpful. More helpful than the manager.
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January 2024 by Shelby Hampton
The workers are no help at all
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January 2024 by Bethany Wilhelm
We worked with Tiffany and she was awesome! Thank you for such great customer service! She helped my dad “Papa” and me get our new iPhones picked out and transfered.
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November 2023 by Wesam Hatamleh
Very bad customer service white girl is so rude I’m thinking about to go with different carriers
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February 2023 by Kelley Latham
Richard was AWESOME!!!
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February 2023 by Chef Leon Gooden (Chef Lee)
Customer service needs working on
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February 2023 by Randy Frost
Very helpful and knowledgeable!
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November 2022 by Ashley Gaither
Shonn and the manager Javaris we’re amazing! They’re so friendly, answered all of my questions open and honestly, and helped me to pick out things to fit my needs! Over all a great experience!
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October 2022 by Amanda Jackson Mojica
The workers were very patient and kind. Especially Crystal, she helped me find the best option for me and the best deal for my new phone. She even went above and beyond and checked to see if our plan included Netflix, which it did and we didn't know. So now we save even more! Really appreciate her kindness and hospitality
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August 2022 by Nancy Hubbard
April is awesome! My old phone would no longer hold a charge. She patiently assisted me with the choice of a new model, and then assisted with data transfer. She was polite, made great suggestions, and made the entire process painless! I also observed that she spoke to every person that walked into the store. I appreciate her professionalism and kindness!
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August 2022 by Amanda Jackson
The workers were very patient and kind. Especially Crystal, she helped me find the best option for me and the best deal for my new phone. She even went above and beyond and checked to see if our plan included Netflix, which it did and we didn't know. So now we save even more! Really appreciate her kindness and hospitality
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June 2022 by Mike Kazmierski
They chose to close early bc "we recently had a remodel" which is no excuse to avoid bringing money into the business. Thats like me saying, "I got a haircut 5 days ago. Sorry" The store was just fine and there were 3 employees in there doing nothing.
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June 2022 by Alyiah Redbird
Love love love!!! This T-Mobile store is the one. great place and customer service the team and manager there is amazing.. #1 top pick of stores!!!
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June 2022 by Danielle McCarter
The girl!!!! Yes I said girl!!! Tabitha is rude!!! U go in and no one knows anything.... if u want to keep ur job and work n public get better customer service