-
January 2024 by Sarah Howell
PNC has to be the WORST bank ever! I was with compass for 20 years. From week one, their policies are weird, insane, idiotic. You can ask 3 people at one bank and get 3 different aggressive answers. I closed my account after overpaying a loan balance with a cashiers check from my new bank. They said it would take 10 days to get my overpayment. It was 45 days. My statements did not make sense to an accountant and cpa. The people at the bank could not even understand the statements! I would make a CASH deposit to pay my note due the next day. They would hold my CASH deposit, run my payment through, then charge my overdraft account for the payment! Run from this bank!I discovered a large business pulled their 8 FIGURE ACCOUNT from this bank after their accountants could not get answers to what was going on with this banks policies and practices. INSANITY! Put your money in a coffee can.....at least you will know where it is. WATCH THE NEWS ABOUT OTHER INSTANCES CUSTOMERS OF THIS BANK HAVE ENDURED!
-
May 2023 by Deborah S.
Good and bad in all of them sure some are worse than others. None are great I assure you!! I've been hack and scammed at more than one and one here just mentioned was proven to that it was a Nigerian and stole several thousand dollars from my online account where he hacked my phone and stole my passwords in Notes but they refused to believe it. So I was given the boot when I should have been suing them at least for the money taken from my account. But mainly for black balling me as the criminal instead of the victim!!! Now who in their right mind wants to do banking with them. Yes they are nice. So is someone truly evil in sheeps clothing.
-
October 2022 by Lisa Ryan
I have loved everything about PNC. They are super friendly and helpful. The on-line bill pay transition when they took over my old bank was seamless.
-
July 2022 by Hellonwheels999 (Hellonwheels999)
They ruined the good relationship with BBVA, I lost my job they charged me a 36 dollar overdraft fee for 2 fn cents!!!! I’m gone, screw this bank! I hope they burn!
-
May 2022 by jarnice hargrove
Hate this bank the customer service is horrible! Never had any issues with BBVA but yea today was my final day.
-
April 2022 by Michael Shiew
This place is an absolute joke of a financial institution. If you want to be scammed out of your hard earned money in hidden fees etc then this is the bank for you. Just as an example they are trying to charge 2% to cash a check with zero maximum. They are trying to force you to become a member to cash a check written from PNC for non account holders. I understand charging a few dollars to cash the check but not having a maximum limit is just a joke in todays world. I will be doing everything that I can to keep people from banking here. I am sick of bankers/financial institutions that are not customer centric in the least bit. Closed during hours when a regular blue collar worker can even access the facility. Ridiculous fees. I am more than just a number on a piece of paper. The employees at this branch were rude and very inattentive.If you want personalized service and a bank that works for their account holders and are in the Tuscaloosa area give Bryant Bank a try. They have absolutely blown me away each time I have had to do business with them.
-
April 2022 by Michael S.
This place is an absolute joke of a financial institution. If you want to be scammed out of your hard earned money in hidden fees etc then this is the bank for you. Just as an example they are trying to charge 2% to cash a check with zero maximum. They are trying to force you to become a member to cash a check written from PNC for non account holders. I understand charging a few dollars to cash the check but not having a maximum limit is just a joke in todays world. I will be doing everything that I can to keep people from banking here. I am sick of bankers/financial institutions that are not customer centric in the least bit. Closed during hours when a regular blue collar worker can even access the facility. Ridiculous fees. I am more than just a number on a piece of paper. The employees at this branch were rude and very inattentive. If you want personalized service and a bank that works for their account holders and are in the Tuscaloosa area give Bryant Bank a try. They have absolutely blown me away each time I have had to do business with them.
-
November 2020 by Lindsey Conway
Slow slow slow slow
-
February 2019 by Madaca 99
Not a particular fan of PNC as a company, but the folks at this branch are always very friendly and helpful. Banks have worked really hard to alienate their customers, but the folks here combat that effort with their helpful attitudes and friendly smiles.
-
March 2018 by Jason Chad Brown
I recently stopped by this branch to get a cashier's check. They were very helpful and courteous, I was back on my way in no time. Thanks for your time and Assistance PNC BANK. I have also been told by bank staff that you can get a Debit card made in minutes with the chip, while you signing up for a checking account, or other. NO More Waiting for 5-7, or 10-14 with some of the others. PNC BANK ROCKS!