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April 2024 by Brooks Proctor
Manager was extreamly rude when trying to get a refund for items I had purchased and only gave me a refund for half my items. Do not recommend this place there is better in Tuscaloosa
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February 2024 by Robert Reffner
Very helpful
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October 2023 by Mark Dasian
Nice staff ..very friendly and helpful..
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October 2023 by Chris Potter
Always treated well here!
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September 2023 by Brian Dale “#Baller#Dee#KateB” Pritchett
Always has a medium rat for my snake who is reliant on this one and only store I know of in and around Tuscaloosa/Northport
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September 2023 by Cece Henry
Staff were very helpful and considerate.
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September 2023 by Damaris Velazquez
There is everything for everyone, I would like to get dogs.
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September 2023 by Austin Burkhalter
Been coming here for a while now, they keep a variety of quality pet foods (my cats love). The fish selection is diverse and if you know what your doing then a good find! Same with the small animals, please do your research before getting a pet and there won’t be any issues. Don’t expect the staff to be able to explain the ins/outs of owning a pet in a brief interaction. Do your research and prepare ahead of time. Be kind and open to new information (rant over lol). Deana was amazing at my last visit and will continue to shop for my pets here !
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August 2023 by HR Robbinson
The big gal, Jeana or something-Doesn’t need to be working there. She thinks she is a manager but she is not. It is written all over her face the disgust she has for people asking animal questions and she thinks her customers are stupid. Someone was returning a Guinea pig and she asked “ why-what happened?” They said something like it bit my son and her face looked so red and angry that is could burst. Then she had to ring me up and she acted completely rude and said “do whatever you want to your cat” because she was so flustered they were returning a pet. Haha! It was funny but her BIG self doesn’t need to be working with animals because she is one. Js.
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August 2023 by Jonathan Lewis
Bridget was very nice and professional. She made it extremely easy for my wife and daughter to pick the perfect pet. The store was very clean and organized
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August 2023 by Tasheka Parker
Always a good experience. Employees are very helpful when i have questions. Prices are very fair in my opinion.
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August 2023 by Brian Pritchett
Always has a medium rat for my snake who is reliant on this one and only store I know of in and around Tuscaloosa/Northport
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July 2023 by Stephanie Alexander
I usually don’t write reviews unless I had a phenomenal experience or a terrible one:I love going to Pet Supermarket because their selection is huge and they always have great discounts! We went today to get my cats some new toys, snacks, food, and litter since we received a coupon in our email. The first employee Diane was very sweet! She offered us help and price checked things for us! We went up to checkout and Chris was very friendly but our coupon wasn’t working. He had Bridgette go find Diane to get our coupon working and with all their help we were able to get our discount! They went above and beyond to be VERY friendly, kind, accommodating, and just a super positive experience! If anyone who is a higher up at Pet Supermarket sees this: please give them a raise or something! They were so helpful and very friendly!
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May 2023 by Lorraine Price
I went in with a blown light bulb for under the hood of my aquarium. They have now changed them to leds. I had to walk all the way back to the front of the store to ask for help. The girl helped me find the fish flakes, water conditioner, and filter cartridges. The price of fish has gone up tremendously. It will probably cost me $50 just to fill up a 10 gallon aquarium with fish. It's a shame that having fish for pets costs as much as a dog or a cat.
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April 2023 by Tiffany Felthoff
Prices are pretty standard for a big box pet store this particular location seems to have a pretty regular revolving door of employees they have a good selection of fish although tanks were leaking when I was there last and honestly the way the small animals are housed I think isn't good for them having little ability to hide from staring humans must be really stressful overall not a bad place to shop because the variety is decent do wish the had a better selection of grooming tools
