-
November 2023 by Darcy Bone Brooks
I truly can’t explain how amazing Amy Ridgway is. She has helped me with immediate thoroughness each time I have needed her. I was stranded for hours due to getting the runaround from various roadside services and called her as a last resort and realized that I should always call her as my first resort. She called a tow company herself and got them to me quickly. She then sent a follow up email later in the day to check on me. My car required a lot of work and I called her at 450pm, ten minutes before closing, and she was able to push my claim through by the end of the day. I am literally in awe at how easy she made everything. No one makes things easy these days, but Amy did. Every company should have an Amy.
-
April 2023 by Dawn Dalyce
My bank account got scammed with a PayPal many charges. I had to close my card and order another. The automatic payment wouldn't go thru..so they canceled my auto pay and refuse to restart it, now I have to call every month.
-
December 2022 by Pranay
No issues with the agency, provided better rates for home and auto.
-
December 2022 by Pranay Reddy
No issues with the agency, provided better rates for home and auto.
-
October 2022 by Jamie Lyn
Experienced the absolute best roadside assistance today. I used my handy dandy Allstate app. Clicked on roadside assistance and everything else was a breeze! Luther towing came to the rescue! The gentleman from Luther towing called checked on us, told us his whereabouts, and let us know his estimated time of arrival. Once he arrived he jumped straight to the issue and had us back up in running in no time!! Thank you Allstate and Luther towing! The way it came together was like peanut butter and jelly and I’m beyond satisfied. In the world we are living in today it’s hard to find great customer service and Allstate roadside assistance made it possible today. Thanks so much.
-
January 2022 by Tanner Corley
since making the switch from progressive last year i have been very satisfied. better coverage on home and auto , my rates were almost cut in half. awesome company with super awesome agents!! i have been recommending to everyone i know
-
January 2022 by Willie Spencer
Thanks for all your help and stay safe
-
March 2021 by Sarah Perry
Allstate has been very easy to work with for coverage on our assets!
-
February 2021 by Jeffrey Dailey
James Anthony was very professional and willing to talk to me as a client. He was even willing to bring out my paperwork for me to sign. Due to this cocvd-19. Thanks again guys. Looking forward to doing more business with you and your company. And may God keep you, your family, and business blessed and well!!
-
December 2020 by Vivian Sanya
I have no problems with the agency. Called and they answer my questions and concern...
-
September 2020 by Dana Hall
Kevin Smith really did a great job. He really lightened the load for me. His promptness and professionalism was well appreciated..Thanks so much
-
July 2020 by Rosa Turner
I have been with Allstate for 15+ years. Had a total loss of my home (tornado) years ago, filed a claim, and was compensated in a little over a week. Have had several minor claims over the years and they have been handled immediately and professionally. The folks that work in the Northport, Al office are truly great people. They treat you like a personal friend and make sure you are happy with your claims outcome.