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February 2024 by JaCinda Charles
Beautiful office with a friendly staff who wants to help you.
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February 2024 by Deborah Ratynski
My daughter, a full time grad student, went to Jackson Hewitt to complete her 2023 simple tax return (consisting of 3 items: a W2 from a part time job, her college tuition statement, and an interest income statement from a savings account) and was charged an outrageous $562! In addition, the return does not even appear correct as the college tax credit says $200 verses the $2000 credit she received last year. The company did NOT investigate, simply tried to state that the rates have "gone up," and offered an unacceptable $200 credit for my daughter's "troubles". Taxes need to be redone immediately by a qualified person, a full refund needs be issued, and a full investigation of this office needs to take place! This does not appear to be an an "accident" as my daughter questioned the rate immediately and I followed up with a phone call where I was hung up on. All people, especially college students, should go elsewhere or be extremely cautious and get a price quote in writing prior to processing taxes. Trying to reach a corporate representative in this company is IMPOSSIBLE and you are forever lost in phone chains, 800 numbers, and transfers. EMAILING gets no response either. If zero stars were an option, I would have chosen that.
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February 2024 by Molly Back
Why would you tell people your student rate is “around $100” and then charge a student $562!! The burden of communication for accurate pricing is on you guys. Students beware for sure!
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February 2024 by David Tarter
The word is out that you're charging college students with simple tax returns $562. If you're a college kid just use TurboTax
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January 2024 by Sidra Simpson
Jackson Hewitt has always been my first choice for my tax preparation. Employees are very polite and work diligently to get the job done. Tina Dorrih prepared my taxes this year and did a excellent job. Definitely will return next year..
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April 2023 by Levi Moore
Great service. However there was a double booking for my original appointment. However, i was able to just drop my W2 off and Jacinda was able complete my taxes. So my appointment the next day only took a few minutes and I was on my way. Great way to make me feel like a valued customer!
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April 2023 by lesley house
Thank you Jackson Hewitt! Timely, very informative... everyone was so nice and treated me with respect. Got me my best return!!! Thank JaCinda at Northwood shopping center! I would recommend to anyone.
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April 2023 by stina mickens
I had the pleasure of being assisted by Mrs Eartha (I think this was her name) at the Northport Al location she was very friendly professional, gave me good advice and she handle my taxes in efficient timing!! I’ll definitely return and recommend her to anyone!!
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March 2023 by Lisa Morse
Our preparer was very knowledgeable and quick.
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March 2023 by Christina Krout
Jacinda Charles is the best tax preparer. Her tax law knowledge is superior and she is very nice, courteous and always willing to explain anything. I call and ask her a question throughout the year and she always knows the answer and willingly answers everything. I have had a very good experience with her
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March 2023 by Gerda Byrd
it was a pleasure again to have my taxes prepared by jacinda charles in the northport Alabama location. people in that office are friendly and very accommodating. i have been going there for years, and my taxes were prepared in a timely manner. never once a mistake. the prices are very reasonable, and you can wait as they prepare the taxes. the people in that office are well trained and will help you to get the best return for your money. i will never change. thank you jacinda from jackson hewitt....... gerda byrd
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March 2023 by Debra Gosa
Jackson Hewitt Tax Service Is a great place to get your taxes filed.
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February 2023 by JoAnna Locke
I love having my taxes done for me and leaving with confidence that I am in good hands!
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December 2022 by Hatter Brittany
It was I awesome experience go see Wanda Simmons at Jackson Hewitt in Northport
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April 2022 by Earl Evens
My tax preparer & her office assistant at Jackson Hewitt in Northport (Tuscaloosa), AL, were true professionals. They helped me save on my taxes as well as helped me get super discounts on my tax prep service. I will use them next year. I do recommend them.
