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July 2022
Absolutely horrendous. No one was there, and despite booking the truck 2 months in advance, Budget wanted us to drive 50 miles out of our way 2 days later to pick another truck up. Go through Penske.
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March 2022
I’ve never had a bad experience here and cannot say enough about how much I love this business. This location recently came under new management and is better than ever. The new owner is very polite and a pleasure to deal with.
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May 2021
WHATEVER YOU DO - do not reserve a truck here!!!! You will not get it!! We made a reservation over 2 weeks ago and were called 2 days before our move saying they did not have a truck. Being graduation weekend, there are no more in tuscaloosa. A disgusting company that I'm sorry we ever tried to do business with.