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January 2024 by Laken Nation
I was in store recently and my person that I worked with was named Amber she was the nicest most knowledgeable employee I've ever come across at AT&T there was nothing I really had to ask her she just knew and told me or new and did it to my phone she was a very big help and is a huge asset to the company
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January 2024 by Anna Beasley
Definitely my favorite AT&T store, the employees made me feel welcomed and I actually enjoyed going to this store!! Lorenzo is the best!!
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November 2023 by Peyton Oglesby
Jasmine is the best hire AT&T has ever made. This was the quickest, most efficient, as well as least painful experience I've ever had at ANY AT&T store. I was able to upgrade my phone in LITERALLY less than a half hour start to finish. I will make sure that the store at 5550 McFarland Blvd is the one that I use for all of my needs going forward. 5-star service from Ms. Jasmine!
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November 2023 by Lathesia Gibson
Lorenzo is a great customer service representative. He thoroughly answered my questions as appropriate and was very knowledgeable about the wireless device of my interest. I am very pleased with the services that were provided.
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November 2023 by Marius Liebenberg
Given the current shortage of quality employees, Lorenzo Perry at your Northport Tuscaloosa store is an asset to your company. I had the opportunity to watch him deal with your customers besides myself. He was knowledgeable, professional and rather than becoming part of the problem he strived to provide solutions to everyone that spoke to him.
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September 2023 by Katie Sanford
Troy was great! Great service and wonderful time! He is very informative and was able to help me get thr best deals at a great price. Thank you!
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September 2023 by Troy Grasty
The entire staff is great. Jas was the sales rep and Troy the store manager was awesome.
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September 2023 by Danielle Richardson
Jasmine and Lucus were professional, knowledgeable, and over extended their customer service skills. My mother and I were both pleased with such proper and courtesy assistance.
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August 2023 by Laci Silas
Troy is awesome! He really showed what customer service is all about! I’m very pleased with my experience in this store!
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February 2023 by Shelia Spencer
Great customer service! Everyone was friendly and helpful! I recommend this store.
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December 2022 by J Stands For Jess
Shelli and Jacob were the absolute best! Thank you so much ?
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November 2022 by Lori B.
Jacob helped tremendously! Thank you for great service.
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October 2022 by Drew Johnson
The representative who helped me was somewhat condescending. I tried resolving my issue online and couldn't. Acted almost as if it was a chore to help me. I did get my issue resolved. The manager did come over and was very nice and helped alleviate some of the tension building due to the attitude.
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August 2022 by Raquel Kimball
I was serviced quickly and professionally. The staff there are very friendly and helpful. Shelli you rock!
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July 2022 by Frederick Lee
I came into the store after going to other stores in the area, disappointed in their customer service. Shelli greeted me as soon as I walked in the door with a smile! She has a great personality and answered all my questions! She was super helpful and got me some AirPods. I will always come back to this store & will only see Shelli. She’s the best!