Aaron's in Tuscaloosa/Northport is highly praised for its excellent customer service and caring staff. Management and sales team members, including the general manager and sales manager, go above and beyond to help customers. In one instance, they worked diligently to resolve an account issue by contacting corporate and finding that the previous store had closed, ensuring the customer's account was cleared and their needs could be met. Customers appreciate the genuine care and understanding shown during difficult times, such as after a tragic accident. The store is also noted for being clean, tidy, and staffed with friendly, attentive employees who make customers feel valued. Many reviewers recommend this location for its phenomenal service and caring attitude, often highlighting how staff members take good care of them and help them move forward with their needs. Overall, Aaron's in this location is recognized as a business that truly cares about its customers.
My husband and I always receive great customer service. Felicia is so sweet and she takes really good care of us. I will recommend this location to others. Thank you again Felicia!!!
July 2023
My name is Charlotte Bishop I posted earlier and I changed my review from 3 to 5 my problem was resolved thanks Aaron's in Tuscaloosa/Northport for all your help
September 2022
They were good at almost everything, my husband was in a tragic accident and they were kind and caring and definitely had compassion for our family and situation we're going through now. Thank you Aaron's. ?
