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April 2024 by kookie white
Great place to do business. We had assistance from salesman to check out. The office staff were friendly and knowledgeable. The owner also came to chat with us and answered my husband's questions and concerns.
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March 2024 by Daniel Lichty
Great customer service even at the end of the day.
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December 2023 by Jamie Parker
We bought our first living quarters trailer from Dixie. I cannot express how amazing everything has been. Even 2 years after the sale we STILL get OUTSTANDING CUSTOMER SERVICE!! Anyone looking to buy a horse trailer please give them thought.
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September 2023 by Coop Cooper
Bought a Branson 2515 and the only negative thing I can possibly say is that it will take me forever to use up all the fuel I’ve stockpiled over the past couple years. Put eight hours on it so far and it’s used less than three gallons. I worked for Case/New Holland for the past 15 years and their 25 horse tractors didn’t really impress me with the power or the price. This unit will definitely get the job done and the people were easy to deal with and always answered any questions and answered the phone.
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September 2023 by terry tyler
We had the best experience with Dixie Horse and Mule buying our new LQ trailer. What great people to work with.
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July 2023 by SnS Griner
After owning the Branson 2515h for a year it got a real stress test -I put the 2515h to test this past couple weeks. We cut 6 trees all huge trunks (2 hody mungus Cedars, and Water Oaks). It really tested that 2200lb lift capacity - never failed and mustered through all the heavy lifting. Now not saying it didn’t get a little dicey on a few - rear wheels got light maybe a little tilt but I gently worked through it. Have a whole new appreciation for hydraulics!!Thanks to Don and his team at Dixie Horse and Mule we were fitted with the right size tractor for our needs. A few good implements (Titan Root Grapple, Titan Forks, Atlas Drop Blade Box, and a new Ironcraft Brush Cutter) also helping out.Highly recommend you talk with Don for your tractor needs - he’s real good and knows how to put you in the right tractor at the right price!- Stan Griner
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June 2023 by Christina Ross
Biggest joke of a company if there ever was! I was so excited ! I bought my horse trailer March 31st. DROVE 16 HOURS TO GET IT. Three weeks goes by and I have no information to make my first payment. I email to verify they sent the paperwork and like magic it appears a day or two later. Then my lender calls to say welcome to the company blah blah blah. Then tells me Dixie made the first payment. Ok cool. Took two more weeks to get the title/registration information sent to the branch.(five weeks since i brought it home)Today, a very loud and rude woman named Candy or Cindy FROM DIXIE just called DEMANDING repayment of the first payment they made unknowingly to me. She claims she spoke to me directly about having to make the first payment to keep my interest rate locked in (lies) PRIOR to making the payment. BOTH ARE FALSE. DO NOT DO BUSINESS WITH THESE PEOPLE. SNAKES AND LIARS. My first trailer buying/financing experience has been terrible one. I will NEVER recommend them to anyone. I will keep telling my experience. The only kind experience I had was with the salesman Mike.
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June 2023 by jonathan stringer
Don worked with me on a price I was very happy with! I drove over 3 hrs just to buy this tractor! Lifetime warranty on the powertrain is worth it! I highly recommend to buy your tractor at Dixie! Thank you Don!
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June 2023 by Michael Prince
We bought an SMC from Dixie Horse and Mule in 2021. Ever since the first pull with horses in it the trailer has not worked properly. We had it in shops twice and nothing was ever fixed. The trailer door hinges even almost completely broke off. They ignored us when trying to do something about the trailer and were very rude to my wife and I. They would not come get the trailer in Arkansas to take it to their shop and have it fixed saying they don't transport trailers which seems off because we had recently transported a trailer from Tennessee to them to work on. Very dishonest and rude after you sign on the dotted line. As everyone can see very rude people even refused to accept the trailer on a trade in.
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May 2023 by laspenleit
Called the service department With ongoing electrical problem. The gentleman told me I had bad Connection at the brakes. Very knowledgeable and Helpful staff
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April 2023 by Ketina Mitchell
One of the best places I have ever shopped. Gave all the options and differences between machines available. No pressure sales! Knowledgeable staff. Excellent warranty options. Quick and easy financing. Will go back if we ever need another tractor or trailer.
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April 2023 by JoAnn Muir
I had to have my gray tank replaced because of an accident. The service dept is absolutely the best. I was 3 hr away so I came down the night before, they hooked my rig up and first thing the next morning they replaced the gray tank and got me back on the road. I very HIGHLY recommend this business!!!!1
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March 2023 by JoAnn
I had to have my gray tank replaced because of an accident. The service dept is absolutely the best. I was 3 hr away so I came down the night before, they hooked my rig up and first thing the next morning they replaced the gray tank and got me back on the road. I very HIGHLY recommend this business!!!!1
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March 2023 by Dodie Sable
My purchase, from 800 miles away, was the smoothest I've ever had for any vehicle ... and their follow-up service team is the absolute best in the universe. I have an issue and Michael in service is right on top of it for me. Thank you DHMC ... You rock.
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March 2023 by Jessie Glenn
I cant anything bad about this company so far. They handled the financing, put the items I requested on my trailer, and even provided my with Mike's cell number for after hours help. Still waiting on my trailer.
