9:30AM - 5:30PM
2386 Hwy 72 E, Huntsville“Rented a Uhaul from Duane at Storage Sense today; after somehow loosing my reservation, he went above and beyond making connections easy and fast for me! Thanks Duane your Awesome…”
“Hello, I want to express my heartfelt gratitude for the exceptional service provided by Patricia Brown, the onsite Storage Sense agent located at 1542 Winchester Road NE, Huntsville.
During my past three visits to the storage facility, Trish’s dedication to customer satisfaction and professionalism earned my business over other nearby storage site locations that I visited in the area. Trish took the time to understand my storage requirements and offered personalized solutions that matched my needs. Additionally, she provided clear explanations about pricing and storage options, and made the entire process smooth and hassle-free. Her friendly demeanor and willingness to help create a welcoming atmosphere that made me feel valued as a customer.
The cleanliness, security, and accessibility further enhanced the overall experience and for me ultimately selecting the Storage Sense facility to store my personal property. I was truly impressed by Trish's proactive approach to customer service. It was evident that Trish genuinely cares about customer satisfaction. She is a shining example of excellence in customer service and facility management. Her professionalism and genuine care for customers make her an invaluable asset to the facility. I would recommend the Storage Sense facility to anyone seeking a secure and well-managed storage solution, knowing that they will receive exceptional customer service!
Thanks Trish!
R/,
Malcolm Wise”
9AM - 5:30PM
10132 Memorial Pkwy NW, Huntsville“I love the customer service David was very helpful. Throughout the entire process, David was attentive, professional, and genuinely cared about my satisfaction. Him and his coworker answered all of my questions with patience and made sure I felt comfortable , confident in my decision & well taken care of!! I would definitely pass the word on to others that in need of a unit David and his family owned business is the place to go!!!!”
9AM - 5:30PM
108 Twin Rivers Dr, Hazel Green“Hazel Green USA storage is the best. Mandy is amazing! She now's how to help and now's what u need! She is attentive, knows her job, and is detailed. Our units were perfectly neat, and ready. The property is well maintained. The units are secure with great locks. Mandy is the one to see for all your storage needs!!”
“Lakesha was informative, professional, and easy to work with. Despite my changing schedule she made accommodations to meet with us and get us in a unit to fit our needs. Great and easy experience”
“Brittany is very personable and accommodating. The pricing for a climate controlled unit was great! The rental unit is in a great location. I would recommend RCSS to anyone/everyone I know!”
“Had a problem getting into the gate twice. I called they promptly got me in found out today it was my fault all along he was still super nice about it. Bring yer business here you'll be happy”
“The rental and return process with this company was incredibly convenient. Their mobile app made everything a breeze, and the attendant at the location was friendly and super helpful. Highly recommend!”
“Update: I have deleted a previous review for those that saw it. Ethan called me and reassured me that my initial impression of Robin Rents being a company that values its customers is indeed true and offered to refund the $160 charge for scaffolding that I held over a day past my contract. I can sympathize with the clerk that was just doing his job and following the letter of the contract, but a little customer service goes a long way. That is the biggest thing that will draw me to ANY business or establishment. Treat your customers like family and do right by them and you’ll have a customer for life. Lesson to all business owners, Huntsville is growing at an unprecedented rate; maintaining that small town feel is still the most important thing to me, not the money, Ethan accomplished that with one phone call. Good job RR.”
“Ms Kay did an excellent job. She was happy to show me the unit that I'd be using and give me a tour. She patiently answered my questions and explained how everything would work, since I've never had a unit before. Great experience!”