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April 2024 by Michelle B.
Great people to work with so far, quick and to the point didn't waste my time asking if I stream videos on the internet, they got to the plans details and gave accurate info. Billing was exactly as they said, told me it would be 69.99 a month and it is, no extra fees tacked on.
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March 2024 by Sam Porter
I left my old provider (one of the large, nationwide ones that constantly advertised) and have not looked back. NHTC consistently provides me faster internet and fantastic customer support (on the rare occasion that I need it) all at a great price!
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March 2024 by Aaron Sumner
We have had 7+ years of fantastic service from NHTC, and customer service. Much better than previous service providers we have had in Huntsville.
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March 2024 by Meagan O'Brien
Cannot say enough great things about NHTC! They are always reliable, friendly, and professional! Internet is fantastic, always a strong signal, and plenty of speed for the entire family! We highly recommend them to anyone in their service area. Thank you NHTC!!
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March 2024 by wattsmm
NHTC provides flawless, consistent conmectivity for a great rate. Setup was simple, and service has been responsive (the one or two times we needed it). I wish NHTC was available in my last few homes!
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March 2024 by Mike Funderburg
I have been a happy fiber internet customer for 13 years, currently on the 2.5 Gbps plan. NHTC continues to offer cutting edge speeds as others play catch up. The service and support are 2nd to none!
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March 2024 by Caramez 23
With NHTC we have never had any issue with our internet connection living in OXR. We support and recommend this local company.
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March 2024 by Belle Hardin
Have been a customer for two years and have had a great experience. Any time I have had an issue come up, customer service is quick to respond and address the issue.
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March 2024 by cara Slusher
When we moved here five years ago there were no other options for internet services in our neighborhood. Other providers are now available; however, we are quite happy with NHTC and have no plans of switching. NHTC always provides excellent customer service with representatives and techs that live right here in our community.
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March 2024 by Richard W
We moved to the area in 2022 and secured internet services with a national carrier. Over the course of the first 6 months, we experienced service issues with multiple attempts to call and email the national provider with no success. Honestly, the most frustrating part for us was calling and not being put into contact with an actual person, but rather going through the automated phone service with each time having to start over and explain our issues. We researched and found NHTC and called to set-up internet service. Within 2 hours, a representative was at our door with a welcome package and a personal "thank you". By the end of the next week, we had our service installed and have not had any issues since. I really appreciate NHTC because when you do have a question or an issue and call you reach a local person that takes ownership and politely responds. In addition to the excellent customer service, my monthly internet bill decreased. I would highly recommend!
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March 2024 by Michael Smith
Great service and products, extraordinary customer service. For over nine years, we have been an NHTC customer and will continue with them, even as other providers enter our area.
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March 2024 by Ben Myers
We have been a customer of NHTC for over 13 years. From day one and to present the customer service has been outstanding. There have been very few times we have had any issues with our internet connection and when we did. NHTC got right on it. Most of the time we had a technician at our house within 30 minutes of calling. We never feel like our service is throttle. Our internet is super-fast and reliable. When we stream movies, we never have a buffer issue. We like keeping my money local and am happy to be a part of the NHTC community. We are looking forward to the future of our service.
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March 2024 by Kristen Wilson
We love New Hope Telephone Cooperative. We have had their service at two different locations and they are personable, always offering the best service, and the staff are incredibly friendly!
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March 2024 by Daniel Sievers
Hello,NHTC has amazing internet. It is fast and effective. I have never had an issue and we have been a member since 2020! Great internet.-Sievers
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March 2024 by Chris A.
The service at NHTC is Great! Whenever I call them with any questions they always have helpful answers and advice. Besides having great service, support, and prices, they are a local company and I really like supporting local businesses.
