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November 2023 by Scott Mason
My Experience Saturday Wasn't What I Expected But They Got The New Tires On My Car After 1.5 Hours ( Actual Time There With Appointment Was 2 Hours And 20 Minutes) They Neglected To Replace The Valve Stems In Wheels While Installing New Tires But I Called Monday And Spoke With The Head Manager Over Tire Center MARY And She Was Great And Very Helpful ! Mary Took Care Of The Problem And Was Very Nice And Understanding ! My Suggestion Is Don't Go There On Wednesday Or Saturday When Mary Is Off Duty ! Thank You So Very Much For Your Help Mary ! Sincerely , Scott Mason
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November 2023 by Liz Sandefer
If I could give zero stars, I would! I bought my last 6 tires there and trying to get them rotated and balanced is a nightmare! I waited over 2 hours just for an oil change, then was supposed to get my tires rotated and balanced! When I got back to service my car was parked and wasn't even getting worked on! It was starting to rain and they had my window down! Then they wanted to be rude when I asked about it! I will not be back here again!
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November 2023 by Larry Kilpatrick
Took a little longer than I had anticipated but great service, great work, great price.
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September 2023 by Judy Tidwell
They changed my oil while I was shopping. I Love that!
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August 2023 by Buck Olive
This is the worst experience trying to get 4 tires. No one knows how the run the system they have in place. They lie, because i caught them in one. No good needs training on the system they have in place.Service: Tires
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July 2023 by Josh Chabera
They are incompetent & lack any common sense. Had appointment for 9am. Showed confirmation on phone. They said would be several hrs , they don’t see my appointment in their system & placed walk-ins in front of me that left the vehicles. . Apparently severe case of lack of intelligence on their part. Calling 1800# is completely useless. They said call store. No concerns on how customers are treated. I recommend buy tires elsewhere..
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June 2023 by Homer Crittenden
The tire center at muscle shoals wal mart needs to be shut down and new people need to be hired cause this crew is not dedicatedService: Tires
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April 2023 by Kathy Creasy
Love the guys that work in this shop , they are always friendly and willing to help out
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April 2023 by Rachel Taylor
They are not very nice, and they told me i had to wait 45 minutes to about a hour for my oil change and it took them 1 hour and 30 minutes and now all my food got warm.Service: Oil change
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February 2023 by Adam Evans
People would be better off going to the homdepot and asking a random stranger loading lumber to put new tires on than these " associates" .They put the wrong size tires on my wife's car and then got in her face about how it was her fault when she returned to report a problem with the car. The reason we know it was the wrong size tire is because we took it to an alignment shop for them to Investigate the reason why the car was bouncing all over the road at 40mph + . The manager on duty at walmart did give us a free upgrade and an apology. But the additude of thel staff will not have her going back. Never again.
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February 2023 by Milan Momic
I have been using Walmart for the past 2 years on my oil changes they are very slow takes them 2 hours to change my oil but here lately for the past 3 oil changes my oil filter has been loose i can see oil on my carport and losing oil i can crawl under my vehicle and turn it twice before it gets tight im gonna keep using them until my oil filter falls off and blows my motor up and then I will sue them.Service: Oil change
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November 2022 by Tow Mater
Did what I asked and no more. Reasonable price for services rendered.
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October 2022 by Brandon “DarthPandaGaming” Lewis
The auto techs are great, someone at the desk that can help... Not so much. Muscle Shoals is better than Florence in my opinion, I just left Florence and a guy was just standing there on his phone so I let him finish, he finally looks up, I ask my question and he's just like nah and goes back to his phone. I don't expect much from Walmart regarding anything and I'd go somewhere else for my things but Walmart has it all and they know it.
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October 2022 by MiFamilia Wolfe
Usually a fast and efficient spot for an oil change, not expensive.
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October 2022 by Keith Schrack
Didn't get my tires when they said, and couldn't tell me when I would get them. I cancelled my order and bought them elsewhere and had them the next day. Walmart was nothing but a waste of time.