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November 2023 by George Hutto
Took my driveshaft in to be aligned & balanced. I was told that it was fixed, that if I have a vibration it will be somewhere else. Chased the problem for weeks. Guess what: it was the driveshaft. No sympathy from them. I am $250 worth of disappointed. Cannot recommend them.
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September 2023 by L M
Made an extra effort to take a drive shaft in on Friday. Needed an estimate on cutting down a driveshaft and a new yolk. I was told they would call by Tuesday never heard a peep I call on Wednesday and inquire on a price they hadn’t even looked at it Thursday. They call and give me a crazy price of almost $500. Unbelievable that it takes almost a week just to get an estimate on something as simple as driveshaft work when you hand deliver the driveshaft to them. I’m taking my business to Huntsville driveshaft! I will never Grace their doorstep again
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September 2023 by Chris Mooney
Went above and beyond to get me back together late Friday before they closed. The owner actually came in on a Saturday for me to pick up my finished driveshaft.
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July 2023 by Edward Peeden
Fixed us up in no time great place
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May 2023 by Ross Schrader
Great job, good price. Would recommend.
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January 2023 by MARIO P
Great people and good service at a fair price.
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December 2022 by John M.
One of the worst experiences of my life. I recommend getting your car serviced here if you want to pay double the usual rate and wait twice as long.
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August 2022 by Donette Olive
Curtis is very thorough and gets us fixed right away.
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August 2022 by Ken Vanhorn
Curtis and his two sons are skilled professionals. My truck was making a loud noise, they identified the problem as a bad pinion bearing along with a damaged ring and pinion gear. Curtis called and told me about the damage and quoted the cost to replace and repair. I authorized the work and my truck was ready the next day by lunch time. I was pleased with the prompt service.Curtis showed me the damaged parts removed from the rear differential and also detailed the quality replacement parts. I received a 12 month/12 thousand mile warranty.I highly recommend Shoals Drive Shaft and am very proud to do business with a locally owned small business that does high quality work. My truck runs as smooth as silk and as quiet as a mouse.
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February 2022 by Crystal Lovell
If I could give this place a zero stars for customer service it would. But its basically the only place my mechanic would recommend. They acted like they were talking me out of getting the car fixed before ever even seeing it.
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January 2022 by cecil cochran
Thank you guys over there the young man that helped me with my center bearing on my 350 very intelligent man very intelligent thank you guys for the help
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October 2021 by Stoney Huguley
They did a great job fixing the differential on my 2003 Jeep Liberty. Customer service was friendly as well as the owner . The cost to fix was very reasonable . I appreciate the job they done.
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August 2021 by caceycrowell
The worst customer service I’ve ever dealt with. We dropped a driveshaft off and a guy called discussing options on what we could do to fix it, such as different shaft, yoke and u-joint sizes. Curtis was in the background telling him to get off the phone. He was being very rude to his employee to the point the guy had to put me on hold. After about 30 seconds, Curtis picked up the phone and said “he can’t be on the phone all day, he has work to do.” So basically, he could careless about taking care of his customers and doesn’t have a clue how to treat his help. Mind you, our phone call was only 7 minutes long after all of that. This is the 2nd bad experience I’ve had with the guy, should’ve learned my lesson the first time. I’d highly advise against using him.
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May 2021 by david edwards
Curtis, I believe is the owner is very thorough with the work that he does. He and another person, has done work on both of my Jeeps. He was excellent and the price was 40% lower than I expected. He gets all my work and will always.
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January 2021 by Russ Stephenson
Curtis and his crew do a wonderful job. Very knowledgeable and fair. He had us up and going quickly and we haven’t had a problem since. Make sure to give them a call if you need the type of service they provide!