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February 2024 by Donna Barton
I have been going to Jiffy Lube for a long time. I am upset because I had to return four times to have them reset my DIC. Yes I can do it but I needed to make a point. I shouldn’t have to make a second trip. Also I thought they were checking all the fluids. My radiator was bone dry the manager told me. I don’t understand why it wasn’t checked all the times I’ve been in for service. One other detail I’m very concerned about is there’s a different manager in charge every time I go for service. That doesn’t set well for your customer service. Yes I would love to receive a call
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January 2024 by Cat Carter
Absolutely the best oil change establishment I have ever patronized
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December 2023 by Terri Moore
The service at Jiffy Lube was outstanding. The employees are above friendly and went out of their way to make sure that I was comfortable during the service and satisfied afterwards. I will definitely be using Jiffy Lube again and I will let others know of my experience there! Keep up the great work guys!
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December 2023 by Brad Foster
Excellent service, timely completion, would recommend to anyone needing work on there car.military discount also
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December 2023 by Bo Stanley
Great experience! Got my truck oil changed and tires rotated in a short amount of time. Staff was great!
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November 2023 by trinidad mendoza
Recomend using the Florence location instead of the Shoals one. Went in to do a quick oil change, they said the were about to close. Had more than an hour with 1 car in front of me. Drove to the Florence location and got completed way before closing time.
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November 2023 by Monique S. Martin
I went for an oil change but he let me no I needed a battery ? ? so I wouldn't burn out my alternator didn't want to so I went an bought one they are good people an awesome they let u no major problems that save u in the long run love this place
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November 2023 by Arron Cummings
Great service friendly employees. They did a great job on my daughter's car!
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October 2023 by Broderick Phillips
They are very friendly, fast, & efficient. They changed my oil, checked everything, went over possible trouble spots, vacuumed out my vehicle, cleaned windshield, & even offered me a free water while I wait. Didn’t take long. Yes I would recommend this business.Service: Oil change
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October 2023 by Tiffany Gregory
Jiffy Lube has won all of my future business! I took in two vehicles two days in a row and received the same wonderful treatment each time! Prompt service on arrival, friendly, thorough inspection of vehicles, and out the door super fast! Thank you to the guys at Muscle Shoals Jiffy Lube!
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October 2023 by rebekah martinez
Great service. Everyone friendly and respectful. Nice and cleanServices: Air & cabin filter replacement
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September 2023 by Tanya Hollaway McCalpin
No one was in line, but cones were blocking the bays. Three men were standing around. I asked about an appointment, and he said it was first come, first serve. I said okay so can I get an oil change? He stated he just let everyone go for lunch. He said they were so busy that is the only way they can get a break. Again, workers are just standing around. Why don't they rotate lunch breaks like everyone else? I was trying to get a quick oil change on my lunch break.
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September 2023 by Ashley Thomas
These guys not only fixed my car up but also threw in a 30% off coupon! They were great! Highly recommend
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August 2023 by Kate4BigLittleVoices
Super friendly on call, knowledgeable about my questions, took care to provide exactly what I needed, offer upfront estimates and educate me before any additional services rendered, and zero pressure- all with the friendliest disposition despite the 100plus degree temperature we were experiencing that day, oh and the lobby was nice and cool with TV , reading material and free beverages for clients ! In and out in , think I was 15 min maybe!
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May 2023 by Brian Stern
Gone here multiple times to have my car looked at. The staff is very professional and helpful when it comes to telling me what my car needs. Highly recommend this Jiffy Lube location!