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December 2023 by Debra Ricks Connie
It was he'll the guy that delivered my washer sit it in the floor and said you hot to hook it up yourself and remove the other one outside I can't help you left a 69 and my daughter that's sick to do it
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December 2023 by Cat Carter
Issac is the absolute best! Will definitely buy more from him…
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December 2023 by Michael Choat
Started off rocky but ended up like it should have been.
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October 2023 by Deidre Hankins
I came in the store today in a panic trying to find my son a bed and this nice gentleman name Isaac came and helped me with no problem and was very polite I couldn’t have stopped and shopped at a better place thanks again
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August 2023 by Herlicia Valentine
Thank you for everything you do the computer is working great Thank you. Everything I received works well and thank you guys your works in the store are awesome...
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July 2023 by Daniel Surber
My dining room table was delivered with a gouge and scratches that was not on it at the signing of purchase contract. Also 1 of the straight back chairs was not delivered . I was told the 1 chair was damaged during loading the product and that 1 will be delivered whenever they get 1 in the store . I was not given an estimated time of delivery of the 1 chair still due to me. No one has made any attempt to apologize for the inconvenience or attempted to reach out to give me an approximate day of delivery of chair still due to be delivered to me. So in as much ,I'm not very happy with the service I received. I think I deserve better service for the money I'm spending for the dining room table and chairs than what I received. If the table had been damaged prior to me signing the purchase contract, I would never have signed for it.
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February 2023 by Keana Reeds
I love my furniture! My couch came exactly on time as stated. very soft and comfortable furniture. Great customer service !
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November 2022 by Tony J.
Bought a living room set from Farmers Home Furniture and after about a year the sofa had three(3) legs missing. Two of them had the bracket pull out of the wood and the other was never even installed, and it was one of the middle legs, so the support wasn't there from the start. The store had their repairman come out and he said the Franklin line of furniture had very poor quality and that if he were us he would try to get it replaced with another from another manufacturer. Long story short, they have ordered the parts for him to replace, which isn't going to hold because of the poor quality of the wood used, per repairman. I've contacted corporate, the local store and still no disposition to the problem. The local manager was very smart mouthed as I was talking to her this morning. Yes, I was angry but she showed very poor professionalism in her attitude. I'm just trying to get this taken care of. Would not recommend this business.
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November 2022 by sylvia terrell
This is the worst company ever. I will never give them any more of my money. They treat their customers awful when it comes to deliveries. They lie and are so rude. Paid for my furniture to be set up and they didn’t even do it right and left it sitting on foam because they sent the wrong footboard so the bed won’t stand unless it’s on those.
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November 2022 by cindy bassham
Well at first they took my desk to the wrong apartment then they had to go back and get it I was suppose to get it on Friday didn't get it then was suppose to get it on Saturday didn't get it I finally got it I think Monday or Tuesday but at first I was mad but then I got it and was ok with it
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October 2022 by Angela Underwood
I love my new recliner. The sales lady was so helpful and made me comfortable looking around the store. No pressure but was very knowledgeable of all the items that I looked at. Thank you, I’m extremely happy with my purchase.
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October 2022 by DeLoren Massey
Delivery did not happen as expected. I called the store two times on the day of delivery. Two hours after delivery was scheduled I was told driver went to lunch and when he returned I was first on his list. About two in the afternoon I called back to the store and was told the driver had to make a delivery in Florence and I would be on this list when he got back. My delivery did not happen on the day as scheduled. Once I notified the district manager my delivery did happen about two hours later and my delivery fee was waived. I will not shop the store again
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October 2022 by Kimberly McDaniel Davis
Staff was very helpful with ensuring that my washer and dryer was delivered to me the day of purchase! They went above and beyond to assist me!! Very satisfied with my purchase!!
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October 2022 by Luther Hubbard
We haven't had any problems out of the store that has our business they are very friendly and helpful to us
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September 2022 by Liz Sandefer
I Love my furniture and the awesome super nice people that work there!
