CVS in Muscle Shoals, Alabama, is a community pharmacy known for its dedicated customer service, though experiences can vary. Many customers appreciate the friendly and helpful staff, who go out of their way to assist with medical needs, as highlighted by a customer who received exceptional personal service during a health emergency. This staff member not only helped with a product but also provided hands-on assistance, showcasing the caring nature of the team. However, some reviews mention challenges with the pharmacy, including slow prescription filling times and issues with organization, leading to difficulties for customers when picking up their medications. Despite these concerns, the overall sentiment reflects a commitment to customer care, with staff often praised for their readiness to help.
I love our CVS store on the corner of Woodward Ave and Avalon Ave in Muscle Shoals, Alabama. They are always on time with prescriptions and customer service is top notch. I've been in line while a ken or a Karen berate staff about things that they have no control over
November 2023
It takes me over 24 hrs to get my prescriptions. I have never had so much trouble as I have for the last month.
September 2023
Called because my carbidopa levadopa ordered on 9/5 still delayed (it is 9/18). Was asked , “Do you need it?” No, Karen. Ive just been taking it the last 7 years on a whim. It’s just Parkinsons. No biggie.
