-
April 2024 by Hugh Messenger
Extremely helpful, friendly and knowledgeable service. I purchased a Perfect Chair 610, with delivery service. Very glad I did, it has dramatically improved my quality of life.
-
March 2024 by Tracy Duncan
Great store great staff !
-
March 2024 by Shane Hiett
Bob and Relax The Back help take the home office to the next level. Happy Wife, happy life!
-
March 2024 by Thomas Armstrong
I am really enjoying my new chair. It has helped with back and leg pain. Bob is very knowledgeable about his products and provides great service.
-
February 2024 by Matthew Jennings
Bob, the proprietor at the Vestavia Hills RTB, was an absolute pleasure to work with throughout the purchasing and delivery process when my wife and I bought a bed for our home build. Bob stored our bed until we were ready to have it moved, and then worked around our ever-changing and unpredictable schedule to have it shipped. He was quick to respond when I needed to make changes, so easy to communicate with, is very affable, and made the entire process 'routine' as far as he was concerned. The products are of very high quality, but Bob's intimate knowledge of them is of tremendous help when trying to drill down and decide on the best fit. Bob absolutely defines customer service. Customer for life.
-
February 2024 by Frances Greenhalgh
I bought the Tempur-pedic Ergo-plus bed six years ago and is still just as comfortable as day one. I had a question and I called Bob at the Store, and he answered all my questions. I can’t say enough good things about this product or how courteous and friendly everyone is.
-
February 2024 by Pamela Key
Excellent customer service! Bob let us know as soon as a chair arrived that had been ordered for my mother to try. She was able to sit in it and it was delivered that very same day! After years of trying to find a chair for her petite frame, she finally has one she loves!
-
February 2024 by Scott Flurry
Great service and Bob has fantastic knowledge of his products.
-
April 2023 by Naveen S
Great service and good products.
-
April 2023 by Felicia Weston
Bob could not have been more knowledgeable on which chair I needed. My back and neck pain is gone. 10/10 recommend. You get what you pay for. A great work chair is worth every penny!
-
June 2022 by Weston Weston
Bob could not have been more knowledgeable on which chair I needed. My back and neck pain is gone. 10/10 recommend. You get what you pay for. A great work chair is worth every penny!
-
December 2021 by Arthur Triantos
Bob Duncan not only gave me in-depth information about the kind of chair I was looking for, he also quickly helped me to replace the armrest after an accident left it broken. Great products, great service. I highly recommend!
-
July 2021 by Lori Covington-Strouss
Bob is very nice and knowledgeable. When we purchase this will be where.
-
January 2021 by Dan Ayo
The products at Relax the Back are outstanding. But the greatest thing about RTB is Bob Duncan! If you ever need a friend, visit Bob at his store in Vestavia Hills. My wife and I drove from Thibodaux, La to Birmingham to try out chairs that might help my chronic back problem. The SuperNovo Massage chair is helping me more that steroid injections, chiropractors, yoga, exercise and the many other things I’ve tried over the last 46 years of chronic back pain. It truly is a medical device. It won’t cure you, but it will make you feel a lot better...Dan AyoThibodaux, LA
-
October 2020 by S D.
The owner went above and beyond in helping me get what I needed. The quality is worth the price, especially when you need recovery help from pain and injury, and their knowledge and experience allowed me to feel comfortable and sure of getting the right products.
