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January 2024 by Precious Jones
The slowest the bank in the city..
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January 2024 by Daniel Gebrengus
Im a semi truck driver, im not from here. Then only chance i had to go to this branch. I found this branch and they closed for walk-in lobby....they only to do drive thru...wasting time
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January 2024 by Sonja Ethridge
Only one employee was working, there was a manager and the drive-thru was closed
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December 2023 by Th Lee (Mr. Unlucky)
I had an appointment scheduled many days ago. The system even emailed me an appointment reminder 1 day in advance and a text message 1 hour in advance, but when I arrived at the appointment location, the office was closed.They closed but there was no notice to customers who had made appointments!Big bank branch but poor service and lack of professionalism.The WFG location at the end of Bell rd, Montgomery 36117, the two times I went on Tuesdays at 9-11am, it was closed, stopped all transactions. Called many times and had to wait a long time for someone to answer the phone and say no one was working at that time?!
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December 2023 by mohammed hazama
Many times it is closed during business hours
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November 2023 by Ken Stommel
This branch is frequently and irregularly closed for walk-in lobby traffic. They only do drive ups half the week. And of course they can't perform all their services at the drive-ups. So you need to find a different branch.
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November 2023 by William Wellborn
Why is there only one employee working during heavy business hours. This seems to be the norm for this location
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June 2023 by Emily Landry
We just came to this location to set up a checking account. 5 employees were there, and we were told that we needed an appointment and couldn't be seen. There was only one other customer in the bank. My husband took off work so he could be there. We went to a different branch, and the employees we interacted with were pretty shocked that we were just turned away when we needed help. I have banked with Wells Fargo for 20 years and this is the first time a branch just refused to assist me. We will never return to this branch and WF almost lost a customer because of this experience.
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June 2023 by nancy piper
I have been in banking for over 30 years. Wells Fargo has the worst customer service of any I have dealt with. I needed a check endorsed and after going to 2 branches, I still couldn't get it done. One requires an appointment just to get a signature. It's ridiculous!
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March 2023 by Anisa Al-Hindi
Wait time too long, rude workers.
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February 2023 by Sue Weaver
Easy access. No problem!
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December 2022 by Joe Teague
Trying to speak with someone about an SBA loan and can’t get anyone to answer! Guess I’ll take my business elsewhere.
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October 2022 by Karmen Rudolph
If I could give them 1 start I would. This is my 3rd time coming to the branch all 3 times were horrible. The wait time is too long most of the staff members are nonchalant. No "I apologize fir the wait" just blank stares. Ask them questions they hate to answer them.
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August 2022 by Monica Driscoll
I've been banking here for years
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July 2022 by Jiayu Hu
Had very bad experience. The drive through associate can not finish my transaction soon and let me drive around to the back of the other car behind me and complaining me holding the line. All I need is to do is to get some dimes. That is ridiculous. And when I complain, the other associate came and told me to get inside the building to get my dimes. I never heard that I can not get dimes at drive through. But she told me that is their policy. They are the rudest, most disrespectful people i have ever had the displeasure of doing business with.