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March 2024 by Tramon Gordon
This Walgreens needs to be shut down, I stayed in the phone waiting 15min and they tech or whoever kept answering and putting it back on hold
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March 2024 by Living Life!!!! To Tha Fullest!
The wait for drive thru pharmacy and inside is RIDICULOUS!!!!!
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March 2024 by Zoey Rollins
Bring back 24 hours!!! Are you crazy?
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March 2024 by catherine lake
Management refuses to come up with a solution for people stealing the flu kits. Never available amongst any of the walgreens in all of Montgomery. The amount of theft in this city necessitates alternate methods of storing product (Like behind the counter or under lock). Begging for some real management and solutions for people when they need product that they are willing to drive and pay for that is labeled as available and in stock. This is no fault of employee and also the one kit we found elsewhere was defective so don't waste the money.
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March 2024 by Butch Mann
Computer could not communicate with Blue Cross. Couldn't get my meds. Have to re try.
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March 2024 by Santana Woods
The pharmacy is ridiculous. They never answer the phone. Always sounds like someone is picking up the phone and putting you back on hold. I was on hold for about hour and no one never answered. And they never have medication in.
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January 2024 by Becky B.
When you call, put on hold over and over. When the phone rings they put it back on hold, over and over and over. They are really bad about having medications in stock. Have to wait until they can get them ordered. Email you to say prescriptions are ready when they don't even have them in stock.
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January 2024 by Riley Moody
They don’t answer phones. Shows how much they care about assisting clients vs just making money.
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January 2024 by Kim Dennis
This store would do well with AI or self-service as the front of the store staff at night is only interested in interacting and goof-ing off with each other……they could care less about customers or service. This store has greatly deteriorated over the past couple of years — fortunately there are better places close by.
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December 2023 by Blenda Taylor
Went to get RSV vaccine. Was told 'they no longer gave vacines without an appointment and I'd have to call'. If this is the case, a sign should be put up letting customers know. Anyway, since I'd made the trip and could see the pharmacist in back and not appearing to be working, felt she could have given me the shot. Just as well, this same pharmacist was brutal when she gave me a shot before. Not gentle, caring, or personable. Who likes shots! Customer service really sucks at the Minnie Brown Springs Walgreens.
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December 2023 by Barbara Dennis
This Walgreens pharmacy have very poor service. It will have 9 people in line and still have one register open or working.
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November 2023 by James Stewart
Good luck getting the pharmacy to answer the phone. I tried to call and see if my Dr had called in my prescription. Called numerous times throughout the day and sat on hold for quite a while. I am transferring my prescriptions somewhere else.
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September 2023 by Maxine Bailey
I've already given my response
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September 2023 by Michael Loza
Look since I can't put in all I want to say in about Montgomery, al store ..is suck,alway text me come pick up after I did already..can't get no one on phone... Birmingham stores got it completely better
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July 2023 by Chanele Lewis
I use to patronize this location all the timeCall the store ask the associate do they load cash app cards she said yes sure. Got all the way here and had to have my ID . The manager I guess had the long red beard weird and stand offish. The entire visit was weird. If you are opened this late it's for convience and yes I'm weird for not having my ID but most places don't ask for an ID to load your own money
