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March 2024 by christy Maier
Walked in to pick up prescription. One lady was leaving and another man was next in line. The lady behind the counter started to “finish her task” of placing many filled prescriptions in the bins on the back wall. In the mean time 4 more people joined the line. The lady continued to finish her task while leaving six customers waiting to pick up prescription. Once her task was completed she took care of the man that was next in line. When it was my turn I stepped up to the counter and she had picked up her cell phone and was texting. I then I had to wait for her to finish texting before she even acknowledged I was standing there! Horrible customer service!!
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March 2024 by catherine lake
The flu test kits are always stolen. Their system says they are supposed to have two kits in stock, and we went in person and were told they can't find them and don't have any. Should be held behind the counter if it's this popular for theft. Not employees fault. The Atlanta hwy location also said theirs were stolen that arrived today on the truck. By the way, once we found the $54 kit, it errors out defective, so don't waste your time. Just go to urgent care
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January 2024 by Azzie Taylor
I have gone there 4 times to pick up the same medication. Each time I waited in line and each time I waited a ridiculous amount of time to be told that on 3 of those occasions everything wasn’t ready. The quality of service has declined greatly over the past 2 years. The wait time is always long. I highly recommend another pharmacy.
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October 2023 by Doug Tiffany
Might possibly be the worst pharmacy I’ve ever been to. Line wrapped around aisles, rude staff, and phones ringing continuously off the hook. This place needs some help.
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October 2023 by Scott Missildine
Horrible pharmacy service
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October 2023 by Tamy Aman
The worst customer service at pharmacy. Never on time with refills. They send notifications and when you go to pick up is not ready. One day they misplaced a medicine and 4 employees where looking for more than an hour to find it.
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October 2023 by Pat Pace
Very bad attitude.
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October 2023 by Derrick Walker
Pitiful service in the pharmacy. They did not get my medicine in overnight, and when they reordered they ordered the wrong medication.
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October 2023 by Andrea McCain
I made an appointment for my COVID vaccine online. When I arrived at my appointed time, I was told to stand in the line to get a prescription filled. It is an hour after my appointment time and I still have not received my vaccine. The pharmacist was very rude to me. I will never use Walgreens again. I recommend Adams Drugs to everyone.
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September 2023 by S. G.
This will be the last time I get a prescription filled at this location after waiting close to an hour in the drive thru only to still be 6 cars from the window. There's no justification for this. Ridiculous.
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September 2023 by Brittany Fuller
The pharmacy never answers the phone. I’ve been waiting in a queue for almost an hour and 45 mins just to get hung up on.
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August 2023 by Dixie Carter
The girl I spoke to was the rudest, most impatient, sarcastic, condescending, person I have ever spoken with. I finally asked her if I was bothering her by trying to get my prescription; she said she was just in a hurry. Awful experience! My normal pharmacy is Costco and the pharmacist was helping me with an expensive medication so I was getting the prescription at Walgreens- won’t do that again. So very very rude!!!
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June 2023 by Gialana
Gasoline is too expensive and so is my time to drive to Walgreens 4x to get my meds. Long waits in line at the store, rude employees and almost an hour in drive thru . THE ABSOLUTE WORST PLACE IN THE CITY MONTGOMERY TO DO BUSINESS WITH & MAYBE IN THE WHOLE STATE OF ALABAMA!
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June 2023 by Ms. Moore
I was frustrated on making a banner for my daughter's graduation as they've changed things around on the app. Two of the associates (Ms.Yolanda & Ms. Ja'Niya) we're AWESOME they helped me with zero hesitate and we're overly patient the banner turned out great! Thanks ladies!
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June 2023 by M T
I had a very positive experience with the cashier on duty, who was very helpful. I think this store has an unfair total review due to frustration with the pharmacy.
