T.J. Maxx is an off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions, as well as furniture and household items, at amazing value. Customers find modern clothing at a good quality price. The store can have a great selection of seasonal items, like Halloween decor, though sometimes other sections may not offer as much as usual. The shopping experience is often positive, with many friendly and helpful workers. Staff can be pleasant speaking, bubbly, and genuinely good-hearted. Several reviews highlight specific acts of excellent service. In one instance, an honest dressing room attendant found and returned a customer's lost money, an act recognized as a precious and honest deed. In another, a cashier personally helped a customer complete a transaction and even wrote a cheerful "Happy Birthday" message on a receipt. These little things go a long way for customers. Checkout experiences vary. Sometimes there are more cashiers than usual, which is nice, though occasionally a cashier may not be in the best mood. Generally, sales people are friendly and informative, though attention to detail like bagging items separately can be missed. Overall, visits are good experiences that encourage customers to return. As the nation's largest off-price retailer, T.J.Maxx provides a store where customers frequently shop, often finding the checkout prices to be surprisingly good.
Always a great selection. Even when I came in to buy a cheap pair of shoes, there's always some deal in the zig-zag check-out line of greatly discounted items!
January 2025
Can never go wrong at TJ Maxx. Service is always A1
January 2025
Liked it, liked staff, lowered prices when tags torn off which was nice of Belinda.
