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November 2023 by John Sizemore
This store was a clean,neat,and orderly store however the 3 sales staff that were present were extremely disrespectful and seemed to be a little bit racial towards me upon my entrance in the door and they made some must have been inside remarks to one another at this time. I came into this store because it is the closest one near my residence and I was wanting to see about a upgrade. There was only 2 customers in the store myself and 1 other person,there was 3 employees behind the counter and one asked what I needed so I said I was wanting to see about a upgrade on my phone and From this point that is all that was said to me I was totally and completely ignored and I stood there for at least 20 minutes until my girlfriend came in and said to m that my boss lady had called and said she was broke down on East Blvd by Sam's and I was extremely happy she did because I felt very comfortable and and disrespected standing there f bust to be ignored so i was glad I had t go. I am not interested in any upgrades with T-Mobile at this time and hell no I woudgt recommend this slljjhhhhhjjjj00puddenlyand i got out of there
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November 2023 by Julie Schoeff
Very knowledgeable and willing to help
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September 2023 by Sabrea Burts
I had to worst experience with this store. I purchased a new phone with the associate and was offered a free apple watch. However, all of the information regarding the payments of the watch was never provided to me. I’m stuck now paying for an additional bill that I should’ve never received. Also, the manager didn’t take it upon himself to assist with the situation at all. I honestly want to cancel my service and never deal with T-mobile ever again.
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June 2023 by ALVIN GILCHRIST
The customer service is excellent ?
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June 2023 by Carolyn Mitchell
Associated very attentive and courteous!
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June 2023 by James Phillips, Jr. (Chuck)
Great, Friendly, & Professional Customer Service!
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May 2023 by Pat Reynolds
Shopped for a phone charger. $45.00 less than AT&T which was $75.00.
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February 2023 by Jean Middleton
I have been with T-mobile since 1992 and will be with them til I die. I like the sales, service that I have gotten and continue to receive. T-mobile has my vote of confidence and ain't no changing now.
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February 2023 by Kristina L.
Shout out to Desha and Shonda! (Forgive me if I spelled either of those incorrectly) Super helpful, made for a really enjoyable experience!
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January 2023 by Èlisia
We had the most wonderful experience today at this location. They are truly blessed to have Eb and Jamie in this store. They were very professional, courteous, honest, and just overall great people. I recommend this location to everyone. Eb ROCKS!! I pray to reach her level of patience one day.
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December 2022 by Sherryl Posey
Love my fold 4!!!! Pricey but love it, great people...thank you
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November 2022 by Cassandra Chestnut
I had a great experience with Ebb. I thought that she was the manager because she was very informative. To find out that she wasn't the manager, she was assisting the Manager, because the manager was lost. I was wondering how the manager, was the manager because she kept asking Ms. Ebb how to do this and that. Keep up the great work Ms. Ebb.
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November 2022 by Linda Donald
Great customer service
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October 2022 by Torrie'Yana Mooney
Great customer service. Very informative about devices and payment options. Extremely helpful and knowledgeable about products available to customers.
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August 2022 by angela calvin
Been with a long time I really enjoyed my service
